Sales Optimization Manager - Toronto, Canada - Edgewood Health Network Inc

Edgewood Health Network Inc

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview:

The Sales Operations Manager, also known as the Sales Optimization Manager, is a key leadership role within EHN Canada, responsible for maximizing efficiency of the business development team's sales process and removing internal barriers that prevent them from achieving their goals.

Reporting to the Senior Director of Business Development Strategy and Operations, this position plays a pivotal role in reducing the team's administrative burden and increasing selling time.

The Sales Operations Manager may also research and analyze sales data and collaborate with other departments and upper management to identify and strategize organizational goals.

Key Responsibilities:

Lead, manage, and evaluate the sales tools, processes, and policies to ensure continuous productivity and effectiveness
Create and document sales processes and tools policies to drive standardization and increase adoption
Perform continuous reviews of sales policies and processes to drive standardization
Partner with crossfunctional operations leaders to align on sales policies and processes.
Develop key performance metrics, dashboards, and reports that help the sales organization focus on performance drivers and results
Be the business development team's point of escalation for daytoday troubleshooting and administrative burden
Salesforce support, reporting errors, contract resolution, crafting proposals, admissions barriers, service questions, process questions, policy questions, commission questions, and any other internal barrier that negatively impacts productivity
Problemsolve account and territory alignment questions & Salesforce cases.

Qualifications:

Bachelor's degree in business or STEM preferred
Experience leading a sales team preferred
Sales experience with a focus on consultative selling and customer relationship management.
Advanced analytical and problemsolving skills to identify opportunities for sales process improvements while also developing and implementing new strategies
Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments, and upper management
Basic knowledge and experience of the sales operations function
Proficient understanding of the entire sales operations function
Proficient with Salesforce and maintaining complex spreadsheets
Demonstrated passion for information and business intelligence; thorough understanding of sales processes and methodologies
Proven ability to thrive in a fluid, fastpaced, unpredictable environment
Experience in optimizing complex operations among diverse departments marketing, sales, customer success, finance, and endproduct.
Strong technical expertise, including CRM systems and project management
Financial skills and business acumen to understand sales profitability and opportunities
Commitment to the mission and values of EHN Canada.

Employee Benefits and Perks:

Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy.
24/7 Employee Assistance Program through LifeWorks.
Competitive paid time off policies, including a paid day off on your birthday.
Access to inhouse fitness facilities where applicable or discounted external gym memberships.
Remote or hybrid work models for eligible employees.
Perks and discounts with Perkopolis entertainment, home/auto/pet insurance
Personal and professional development through our Education Support Assistance program.
Nationwide presence allows for supportive relocation opportunities.
Defined Benefit pension through CAAT with up to a 4% employer contribution.
Maternity and parental leave topup.
Access to discounts at Kids & Co. Daycare.

INDMP
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.