Assistant Manager - Victoria, Canada - Champs Sports
2 weeks ago
Description
Overview
Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.
Stay for the career
Our global house-of-brands inspires and empowers youth culture.
Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people.
If you want to be a part of something bigger than you can imagine, you've come to the right place.
Responsibilities:
- Coaching, and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with coworkers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer's needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Qualifications:
- Demonstrated leadership ability with at least 1 year of experience in a customerfacing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omnichannel retail environment
- Initiates completion of tasks or activities without necessary supervision
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability including nights, weekends, and holidays
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Victoria, BC V8Z 6E3: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail management: 1 year (preferred)
Work Location:
In person
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