- Conduct user interviews, workshops, and observations
- Identify needs, pain points, risks, and success criteria
- Maintain strong proximity to end users and stakeholders
- Analyze Client Space needs related to loan lifecycle
- Document as-is processes (flows, rules, exceptions)
- Define to-be target processes
- Model processes (journey maps, scenarios, BPMN if needed)
- Link user needs, business value, and technical constraints
- Work within an Agile squad
- Maintain and refine backlog (user stories, acceptance criteria, dependencies)
- Support prioritization (value, effort, risk)
- Participate in ceremonies (refinement, planning, demos, UAT)
- Contribute to continuous improvement
- Access & activation
- Digital forms integration
- Document submission & tracking
- Client communication & traceability improvements
- 10+ years experience as a Business Analyst
- Fluent communication skills in French and English
- Strong UX and customer journey exposure
- Experience working within agile teams
- Experience working in digital product environments
- Loan lifecycle/ process knowledge
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Senior Bilingual Business Analyst to collaborate with UX, design, content manager - Montreal - S.i. Systems
Description
Senior Bilingual Business Analyst to collaborate with UX, design, content manager & technical teams.
An initial 1 year contract. Possibility of a 1 year renewal. Hybrid 3 days a week in Montreal, QC. 7.5 hour work days
Responsibilities:
User & Experience Understanding
Business & Process Analysis
Agile Delivery Support
Initiative Areas
Must Have Skills:
Nice to Have Skills:
AI may be used in evaluating candidates.
This posting is for an existing vacancy Apply
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