Senior Bilingual Business Analyst to collaborate with UX, design, content manager - Montreal - S.i. Systems

    S.i. Systems
    S.i. Systems Montreal

    17 hours ago

    Full time
    Description

    Senior Bilingual Business Analyst to collaborate with UX, design, content manager & technical teams.

    An initial 1 year contract. Possibility of a 1 year renewal. Hybrid 3 days a week in Montreal, QC. 7.5 hour work days

    Responsibilities:

    User & Experience Understanding

    • Conduct user interviews, workshops, and observations
    • Identify needs, pain points, risks, and success criteria
    • Maintain strong proximity to end users and stakeholders

    Business & Process Analysis

    • Analyze Client Space needs related to loan lifecycle
    • Document as-is processes (flows, rules, exceptions)
    • Define to-be target processes
    • Model processes (journey maps, scenarios, BPMN if needed)
    • Link user needs, business value, and technical constraints

    Agile Delivery Support

    • Work within an Agile squad
    • Maintain and refine backlog (user stories, acceptance criteria, dependencies)
    • Support prioritization (value, effort, risk)
    • Participate in ceremonies (refinement, planning, demos, UAT)
    • Contribute to continuous improvement

    Initiative Areas

    • Access & activation
    • Digital forms integration
    • Document submission & tracking
    • Client communication & traceability improvements

    Must Have Skills:

    • 10+ years experience as a Business Analyst
    • Fluent communication skills in French and English
    • Strong UX and customer journey exposure
    • Experience working within agile teams
    • Experience working in digital product environments

    Nice to Have Skills:

    • Loan lifecycle/ process knowledge
    Disclaimer:
    AI may be used in evaluating candidates.
    This posting is for an existing vacancy Apply

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