Business System Analyst - Winnipeg, Canada - CP

    CP
    CP Winnipeg, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    POSITION ACCOUNTABILITIES

  • Provides business support for all L2C systems including SAP ECC FICA, SAP TM, SAP S/4 Customer Portal and legacy finance and order management systems acting as go-to subject matter expert
  • Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, design thinking, task and workflow analysis
  • Reviews and analyzes system problems to identify solutions or workaround recommendations. Serves as liaison between the business and the IT support team to interpret and clarify the business needs/issues for resolution
  • Work with business teams to understand and evaluate business processes for optimization and provides advice on solution or enhancement opportunities
  • Perform/Assists in User-Acceptance Testing and Support for incidents, enhancements, system upgrades, and Projects
  • System requirement identification and documentation analysis
  • Communicates complex technical concepts to non-technical stakeholders.
  • Builds knowledge of the organization, processes, and customers; Solves a range of straightforward problems; analyzes possible solutions using standard procedures; Receives a moderate level of guidance and direction
  • Identify continuous improvement initiatives
  • Analyze requests from stakeholders and determine feasibility and impacts to existing software solutions and business process
  • Leverages best practices and knowledge of internal or external business issues to improve products or services; Solves complex problems; takes a new perspective using existing solutions; Works independently; receives minimal guidance
  • Creates knowledge and process documentation related to L2C systems and processes unless otherwise part of the project where OCM can provide documentation
  • Supports SOX and management controls review
  • Generate reports and Identifying opportunities to automate the report generation process, streamline data collection, and improve efficiency

    • POSITION REQUIREMENTS

  • Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, or related discipline.
  • Experience with SAP ECC FICA, SAP TM, SAP S/4 Customer Portal and legacy finance and order management systems
  • Experience within the rail industry transportation.
  • Experience working along side L2C stakeholders regarding process, procedure and polciy development or creation.
  • Experience with process mapping and project management methodology.

    • WHAT CPKC HAS TO OFFER

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program