Service Manager - Orangeville, Ontario
7 hours ago

Job description
Company Description
Orangeville Kia is a trusted dealership offering a wide selection of new and pre-owned Kia vehicles, as well as Service/Parts/Accessories to customers in Orangeville, ON. Known for its excellent customer service. ,
Role Description
This is a full-time, on-site role for a Service/Parts Manager at Orangeville Kia, based in Orangeville, ON. The Service Manager will oversee the daily operations of the Service and Parts Departments, ensuring exceptional customer service and efficient workflow. Responsibilities include managing a team of service technicians, coordinating service schedules, handling customer inquiries and escalations, and maintaining service quality standards. The Service Manager will also be tasked with monitoring department performance and implementing strategies for improvement, while upholding company policies and procedures.
Qualifications
- Strong leadership and team management skills to oversee and support service technicians and department staff
- Excellent customer service and communication skills to address client needs and resolve issues effectively
- Technical knowledge of automotive services, repair processes, and technologies
- Proficiency in administrative tasks such as scheduling, performance reporting, and managing budgets
- Problem-solving skills and experience in providing solutions for operational challenges
- Ability to work in a fast-paced, on-site environment and prioritize multiple responsibilities
- Experience in the automotive industry or service management is preferred
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