client engagement specialist - Scarborough - beBeeMandarin

    beBeeMandarin
    beBeeMandarin Scarborough

    3 days ago

    Full time

    Job title: Client Advisor

    Description

    Client Services Representative


    We are seeking a skilled Client Services Representative to join our team. This role will involve providing exceptional client experiences through proactive engagement, effective problem-solving, and delivering tailored solutions.


    About the Role


    • This is an exciting opportunity for a driven individual who is passionate about delivering outstanding results in a fast-paced environment.

    Purpose of the Job Description


    The purpose of this job description is to provide information on the key responsibilities and requirements associated with this position.​

    Main Responsibilities:

    1. To proactively engage with clients across all areas of the branch and community,
    2. To uncover banking needs, provide help and advice, identify sales opportunities;
    3. Focus on educating clients on products and services leveraging technology;​
    4. To resolve client issues efficiently by taking ownership;​
    5. Cultivate relationships between partners & RBC staff; ​and ​other relevant tasks as required.
    vAbout You!/span>The ideal candidate will possess strong communication skills , empathy & problem-solving abilities .
    The ability to work collaboratively within teams ; adapt quickly ; deliver quality outcomes under pressure would be desirable qualities. The successful applicant must also demonstrate enthusiasm towards helping others achieve their goals .This rewarding position requires a willingness, demonstrated knowledgeof core product functions , service offerings , And having clear business acumen.


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