Project Manager - London, Canada - Canada Life Assurance Company

Sophia Lee

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Sophia Lee

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Description

Job Description:


Reporting to the Manager Project Delivery within the Group Customer Technology, Group Life & Health Account, the Project Manager is responsible for leading a variety of delivery initiatives, working with business unit and technology leaders, cross functional teams, project team members and external parties to ensure projects are well-defined, planned and delivered, using Agile Scrum, Waterfall or Iterative Waterfall delivery methodologies.


What you will do

  • Responsible for product delivery and client/stakeholder satisfaction and relationship management
  • Responsible for intake, scoping, planning, execution and deployment of technology solutions from ideation to production.
Discover/Scoping

  • Working with the portfolio team, utilizes intake and formalized discovery processes to perform high level analysis and work with business partners and the architecture team to define the problem/opportunity, expected business benefits, tshirt size estimate and prepare an initiative brief.
  • Working with the architectural team and business partners, gather enough high level requirements to develop a high level system impact assessment, scoped solution and business case.
Planning

  • Partner with senior, multiple and/or executive stakeholders to conduct planning and to develop the project charter, goals, objectives and delivery methodology.
  • Perform risk planning and analysis (qualitative & quantitative), including risk identification and risk response planning.
  • Facilitate the completion of an organizational change management assessment and work with the business to prepare an organizational change management plan.
Execution & Operationalization

  • Demonstrates management of full project lifecycle for multiple initiatives or workstreams varying in complexity and stakeholders, ensuring the effective execution of projects to deliver a product or solution that satisfies stakeholder expectations and achieves project success criteria (schedule, budget, team cohesion, regulatory, etc.)
  • Track and monitor process, identify and manage variances and changes, and distribute information and reports on a timely and informative basis.
  • Execute plans using, and integrating, different delivery approaches / methods when needed
  • Raise, track, and resolve issues and manage conflicts or remove barriers across multiple stakeholders with mínimal escalation
  • Effectively manage and support agile scrum teams delivering iterative value
  • Execute Canada Technology processes effectively, including adherence to compliance processes and exercising sound judgment, ensuring documentation is completed
  • Successfully operationalize / transition project to production and maintenance
  • Lead post implementation reviews

What you will bring

  • 3+ years as a Project Manager in a Technology delivery environment
  • Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc) or equivalent combination of training and experience.
  • Strong analytical and problem solving skills, particularly critical thinking, with a strong attention to detail.
  • A focus on understanding the desired business outcomes and delivering to meet those outcomes
  • Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others.
  • Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams
  • Comfortable working in a fastpaced, dynamic environment and operating under levels of uncertainty
  • Keen negotiation skills and the ability to facilitate discussions, prioritization and decision making across multiple business areas and multiple technology teams to achieve project objectives.
  • Ability to adapt to changing priorities.
  • Ability to plan and execute initiatives using agile scrum or waterfall delivery methods.
  • Ability to influence and negotiate winwin outcomes among crossfunctional teams.
  • Ability to grasp concepts quickly and to work independently with mínimal direction.
  • Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality
  • French communications skills will be considered a main asset

_ Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg._
**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll

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