Regional Operations Manager - Terrebonne, Canada - Medline Industries Inc

Medline Industries Inc

Verified Company

Terrebonne, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Location CA-QC-Terrebonne

Other Locations CA-QC-Quebec City

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities.

We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees.

As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan, including LTD & Insurance
DPSP match program
Annual Employee Appreciation Week
Paid vacation and personal days
Lifeworks Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial wellbeing
Career growth and training programs
Open communication with Senior Leaders
Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
Employee referral program
Education support programs
Fitness subsidy
Recognition programs
Social activities
And much more

JOB SUMMARY

The Regional Operations Manager - Quebec is responsible for every aspect of the day-to-day warehouse operations and is involved the long-term planning for the branch on multiple sites.

He will share in both the responsibilities and benefits of management metrics such as Formula, Target and adherence to the facility's business plan of the sites under his responsibility.

CORE JOB RESPONSIBILITIES

Organize and supervise the coordination of available labour with work requirements to ensure completion of all tasks accurately and on a timely basis, while minimizing the total labour utilized and specifically overtime
Provide leadership on the floor for both hourly associates and leadership team, maintaining positive employee relations
Coordinate activities in various parts of the operation (e.g. shipping v/s receiving) taking into account all capacity and system issues, in order to ensure smooth workflow; monitor work and processes to ensure product is handled correctly and efficiently from receipt through to shipping
Maintain inventory integrity through training and implementation of proper techniques and through use of cycle counts
Ensure a safe and healthy workplace by being familiar with, and enforcing, all Medline safety rules and ensuring proper housekeeping takes place and is documented
Long range planning of staffing levels and space utilization to account for growth and the changing profile of the business
Research and respond to Operation Service Issues and share results with hourly associates as appropriate
Act as point of contact for internal and external customers including transport carriers, Medline customer service, branch vendors, etc.
When branch is a multishift operation, ensure cooperation and coordination between shifts, both in terms of lead personnel and work flow, to minimize any loss of productivity or accuracy during shift changes

QUALIFICATIONS

Postsecondary degree
Minimum 5 years supervisory experience in manufacturing, distribution, in a largescale business
Previous experience with SAP WMS implantation considered an important asset
Excellent oral, written and interpersonal communication skills in French and English
Exceptional listening and problem resolution skills; strong organizational skills; ability to work independently and manage multiple projects with dedication to meeting deadlines
Strong knowledge of Medline customer care processes and procedural guidelines
SAP screens directly and indirectly related to warehouse management considered an asset
A team player with a constructive approach to challenges
Ability to work overtime as required
Must be flexible with work hours, able to spend time on any shift the facility works, and physically capable of performing normal warehouse duties (e.g. lifting up to 75 pounds, bending, kneeling, operate MHE as required)

_English is required due to the scope of the role._

_This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

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Medline Canada, Corporation is proud to be an equal opportunity employer._

About Medline Canada
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting.

With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity
**Our commitment to Access