Manager, Operations - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 176149

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

Accountabilities:

Works with Enterprise and local data offices/business line stakeholders to create training strategies to ensure successful implementation of use cases/training
Provides consultative support to Heads of Data on the establishment of local data office/business line operating model and Data Steward onboarding where applicable
Responsible for project, training and portfolio level reporting for all initiatives/projects engaged with; includes tracking, status reporting, executive dashboard etc.
Responsible to complete stakeholder engagement reporting within Salesforce, with the intent to develop executive engagement dashboards
Provides consultative support and training to business lines and project teams on the execution of data management policy, standard, processes etc., as appropriate
Establishes and maintains stakeholder and executive management relationships to effectively influence strategic priorities
Act as the point person to ensure assigned initiatives and training deliverables are accomplished. This includes initiative and training hand off, project onboarding, and delivery
Determine training required for data management activities, artifacts and milestones required for assigned data projects project. This includes collecting and documenting information on the initiative and supporting use case(s), preparing training materials and ensuring alignment to the IB portfolio.
Performs initiative and training resourcing estimates with resource leads, including assigning people to roles and identifying and engaging required SMEs
Hosts project/training meetings with teams; providing updates on milestones, RACI, workflow, communication, and team norms
Work with teams and scrum master to develop risk mitigated strategies to ensure successful implementation of training sessions and maintenance of training materials. Escalates blockers and issues to Data Office leadership for resolution

Minimum Requirements:

Spanish speaking
Good understanding of data governance and data management activities
Customer service oriented and good relationship management skills
Exposure to systems implementations
Strong leadership and ability to work independently
Change management, communications experience
Understanding of organizational design and the ability to shape and drive largescale, crossfunctional programs around people, technology, processes, and tools
Experience with strategic influencing and education of crossfunctional stakeholders regarding the value of data governance

Requirements & Qualifications:

Knowledge of data management processes and best practices
Proven delivery experience, Agile experience an asset
Knowledge of Scotiabank's operations to understand and lead the implementation of strategic initiatives across several disciplines preferred
Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
Exceptional leadership skills to review processes and procedures to create efficiencies, eliminate duplication and provide organization support to achieve business objectives
Strong relationship management with an ability to establish productive relationships between various leaders, departments, and partners across the organization
Ability to manage significant transformation change initiatives while maintaining a high level of employee engagement and focus
Welldeveloped communication skills including precise articulation of ideas and opinions in order to prepare detailed business cases and proposals
Solution oriented and ability to develop and create innovative solutions to critical business or organizational data issues
Experience with JIRA, Confluence, CA-PPM, MS Projects are assets

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.