IT Support Technician - Mississauga, Canada - Farm Boy Inc.

Farm Boy Inc.

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience

Job Description:

Major Responsibilities:

Provide clients with onsite and remote support services for hardware or software problems.
Configure and install new equipment including computers, desk phones, mobile devices, other internal hardware and systems.
Provide support on the following technologies:
Microsoft Office suite
Windows Desktop Systems
Network and wireless access
Point of Sale systems
Printers
Mobile technologies
Troubleshoot networking related issues and user issues as required.
Ensure backup software is working properly and address issues as required.
May be requested to undertake other related duties on a periodic basis.

Qualifications:

A minimum of 13 years of IT related experience along with completion of a postsecondary program in Technology or related discipline.
Exceptional communications skills (verbal and written).
Strong analytical, troubleshooting and problemsolving skills.
Strong interpersonal skills and ability to excel in a team environment.
Strong customer service skills and positive attitude.
Desire to learn new technologies, processes and take on new challenges.
Ability to work on an oncall rotation.
Knowledge of Network administration.
Must have a valid driver's license and access to a reliable vehicle as travel between locations is required.

Work & Sensory Environment:

May be required to sit for long periods of time at workstation.
Providing service to several people or departments, working under many simultaneous deadlines.
Possible exposure to eye strain from computer terminals.
Exposure to stress caused by open office noise and crowded conditions.

Additional Information

**Accommodation is available upon request for applicants and employees with disabilities.