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- Provide daily direction and hands-on support to all departmental staff to ensure efficient, timely and accurate service and processing of applications.
- Responsible for active participation in development, testing, maintenance, and documents of new procedures, services, and application functionality.
- Responsible for day-to-day scheduling of work assignments department. Coordinate and allocate staff to meet departmental objectives.
- Provide support to manager as required.
- Completion of an undergraduate university degree
- Minimum of 8 years of progressive work experience in an admission setting including at least 2 years of experience at a supervisory level.
- Intermediate knowledge of various software programs along with database and internet tools.
- Excellent decision making, problem solving, analytical and communication (written and verbal) skills.
- Advanced understanding of university admissions with a proven ability to work with different university representatives including faculty and senior leaders on all aspects of application processing.
- Ability to create strong working relationships with internal and external stakeholders.
- Strong organizational, coordination and leadership skills.
- Diplomacy, tact, attention to detail, accuracy and professionalism are essential.
- Knowledge of the Ontario University sector.
- French-language skills.
- Monday through Friday, 4 1⁄2 days per week.
- Hybrid remote work arrangements may be available.