Admin Coordinator - Toronto, Canada - Merrithew International

Merrithew International

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Admin Coordinator, Global Hosting

Reports to:
Senior Account Manager, Global Hosting Department

Position Overview:

Provide superior flawless execution in the co-ordination and administration support for the Global Hosting
Department of the company. Responsibilities focus on back-end support of Coordinators, Hosting, that are handling the day-to-day facility services and activities associated with growing the revenue for
Merrithew hosting.

Major Responsibilities:

Coordination and Implementation:

Collect all postcourse documents, attendance lists, Instructor declarations, and ensure attendees are entered into the database (EMS) to generate completion letters.
Collecting Instructor Trainer's Invoices, checking the accuracy before submitting to Accounting for the invoice getting paid in a timely manner.
Collecting Exams from Host Sites and/or Instructor Trainers and submitting to the Education Programming team; coordinate and follow up with Programming on exam results
Working on other EMS tasks, including maintaining course & IT assigned Info on Merrithew's Website, setting up new accounts, training locations etc.
Managing the Global Hosting department payment process, including in bound host sites' deposits and final payments against the company's education management system
Coordinating with cross functional departments within the company where necessary, including Marketing, Commercial sales, Education Programming, Education Services, etc.
Other duties as assigned

Customer Service:

Provide superior customer service Host Training Centers by providing post course materials/ paper works, and issuing completion letters in a timely manner.
Proactively communicate with Instructor Trainers, facilitating them with the IT invoices processed in a reasonable timeline.

Skills and Qualifications:

2+ years of coordination, customer service and office administration experience; preferably in a fitness related field
Post-Secondary Education in Business/Office Administration an asset
Bilingual English and additional proficiency in Asian languages is an asset
Ability to multitask and adapt to changing priorities
Strong timemanagement, prioritization and organizational skills
Strong computer skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Filemaker Pro (order entry), and CRM
Acute attention to detail
Strong interpersonal skills
Strong written and verbal communication skills
Ability to take initiative in order to get things done in a timely manner
Ability to work effectively as part of a team or on their own

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.

Merrithew is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest but only those selected for an interview will be contacted.

Job Types:
Full-time, Permanent

Benefits:

Dental care
Extended health care
Life insurance
Onsite parking
Paid time off
Work from home

Schedule:

8 hour shift
Monday to Friday

Application question(s):

Are you legally eligible to work in Canada?
In future would you require sponsorship to work in Canada?
What is your salary expectation?
We are located at 1271 Tapscott Road, Scarborough. Are you open to working onsite and does the commute work for you?
Do you speak any other language(s)?
Are you familiar with any CRM Software?

Work Location:
Hybrid remote in Toronto, ON M1X 1S9