Administrative Support 09 - Hamilton, Canada - St. Joseph's Healthcare Hamilton

St. Joseph's Healthcare Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Details:

Department:
Diagnostic Imaging - Administration

Employee Type:
Temporary, Part Time

If Temporary, Number of Weeks: 52

Union:

CUPE

Openings Remaining: 1

Schedule:

Work Days:
Monday to Friday, Occasional Weekends

Time of Day:
Days

Shift: 4 hour, 7.5 hour

This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)

Application Dates:

Opening Date: 08/08/23

Closing Date: 15/08/23 Applications must be received online by 12:00 midnight on the Closing Date

Position Description:

***This position acts as the initial contact with Diagnostic Imaging Clients. Main areas of responsibility include verifies patient documentation; performs registration and order placement for Diagnostic imaging studies in a timely manner; handles department communication and liaisons with many client types, (patients, physicians and healthcare providers); and ensures that all patient records are processed efficiently and managed with the utmost of confidentiality, accuracy and comprehensiveness. This ADS 08 position provides excellent customer service, demonstrating patience, kindness and caring in an environment with constant multiple demands.

QUALIFICATIONS

Grade 12 diploma, plus 2 years postsecondary diploma in medical office administration
Minimum twoyears' experience providing administrative support in a busy clinical setting
Basic skill level is required for Excel, typing
Intermediate skill level is required for MS Word, spelling, medical spelling and medical terminology
Clerical testing may be required as part of the selection process
Working knowledge of hospital patient processing systems and order placement (EPIC)
A working history that supports good interpersonal relationships and demonstrated professional attitude and behaviour
Previous booking experience
Ability to communicate effectively and tactfully, both in person and by telephone
Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations
Excellent organizational and problemsolving skills, with ability to set own priorities and work with mínimal supervision
Previous experience in radiology department preferred
Good work performance and attendance record is essential

RESPONSIBILITIES

Coordinates patient scheduling, registration and order placement
Handles all telephone inquiries promptly, efficiently and courteously
Sorts, proofreads all requisitions to ensure that required clinical information is complete and appropriate approval signatures are provided
Verifies and updates patient information, validates OHIP cards and fields customer service inquiries by telephone
Maintains confidentiality and release of information in accordance with hospital policy
Other duties as assigned by Manager

HOURS OF WORK
Monday to Friday; days, occasional weekends
WAGE RATE

Hourly:
$ $ $29.57 (plus 14% in lieu of benefits)- St. Joseph's Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.