Staff Scheduling Manager - Langley, Canada - West Coast Seniors Housing Management

West Coast Seniors Housing Management

Verified Company

Langley, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

LOCATION:
Langley Head Office

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity.
We invest in the growth and development of our teams to actively participate in the creation of memories and moment that matter to our residents.

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff.

We provide an engaging work environment and treat each other with respect and dignity.

We invest in the growth and development of our teams to actively participate in the creation of memories and moment that matter to our residents.

SUMMARY OF POSITION:

Leading the corporate schedule support team, the Staff Scheduling Manager will supervise a team of Portfolio Clerks and system administrators.

Working with Human Resources, Finance, General Managers and department managers across the organization, the Staff Scheduling Manager is responsible to ensure the best use of people resources, alignment with budgets and the values of WCSHM.

RESPONSIBILITIES:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the WCSHM/organizational culture and purpose.
Model the values and leadership behaviours of WCSHM/organization and inspire other to do the same.
Providing strategic leadership for corporate Staffing Services
Supports and facilitates the flow of communication, standard staffing policies and procedure development, protocol and guideline development
Provide leadership and direction to direct reports
Works with internal and external stakeholders to support effective workforce utilization
Works collaboratively through the interpretation of several collective agreements with all stakeholders
Develops and leads community staffing reviews, overtime and double time review, and difficult to fill shift as well as other KPI information
Creates and maintains work schedules for portfolio clerks
Monitors and provides regular performance feedback to scheduling team
Conducts performance reviews
Manages and initiates changes to master rotation and position control numbers in system
Manages and processes the payroll for the scheduling team
Develops staff scheduling best practices within the department
Providing support to system users and corporate Staffing Services
Supports and facilitates quality assurance and data reports from the system
Develops training materials and supporting training documentation for all end users (managers, scheduling team, employees)
Provides all necessary training as it relates to the scheduling office and scheduling system
Develops and leads community gathering documents as required
Supports the recruitment of schedulers with onboarding and training
Supports the development and documentation of staff scheduling best practices within the department
Other duties as required

QUALIFICATIONS:

Bachelor's Degree in a related field
Experience in a unionized setting and working knowledge of standard policies and practices, or an equivalent combination of education, training and experience.

years staff scheduling experience
years management experience