Communications Assistant - Kitchener, Canada - Nordic Dentistry

Nordic Dentistry

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Communications Coordinator

Role description:

Greet and welcome patients in a friendly and professional manner
Provide excellent customer service and address patient's inquiries and concerns
Coordinate with other departments to fulfill patient requests and ensure a seamless experience
Maintain a clean and organized front desk area
Provide information about offices amenities, upcoming events
Establish B2B relationships to promote the clinic and it's services. Engage with schools, fairs and community centers to establish partnerships and promote clinic services
Coordinate digital (website, Facebook and Instagram adds) and print (newsletters and direct mail) marketing initiatives for the clinic. We are currently working with a third party Digital Marketing company and need someone to coordinate digital and print channels
Manage a marketing budget and maximize ROI on the initiatives
Create (in collaboration with owner) a year round calendar of marketing initiatives and manage to it
Oversee the patient experience by monitoring patient feedback and identifying opportunities for improvement

What we are looking for:

Experience with customer service or sales roles
Basic knowledge of marketing principles
Exceptional communication and customer engagement skills
Proficiency in using computer systems
Enthusiastic about business development and results driven
Willing to learn and grow in business development and marketing
Enjoys interacting with people and building relationships
Genuinely interested in people's wellbeing (our vision is to put our patient's wellbeing first)
Ability to define and prepare events (e.g., kids events at the clinic, patient appreciation events, represent the clinic in neighborhood fairs, etc.)

What we offer:

Great work environment and mentorship
Opportunity to learn and manage a wide range of marketing and business development activities
Competitive compensation and incentives
Opportunity to give back to the community through dental health initiatives to people in need

Salary:
From $23.00 per hour

Expected hours: 40 per week

Benefits: