Team Lead, Administration - Surrey, Canada - Coastal Pacific Xpress

Coastal Pacific Xpress

Verified Company

Surrey, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you believe you have what it takes to lead a busy Administration Team, responsible for directing and delegating workloads across departments, and ensuring that team objectives are being met? Do you have previous leadership experience, in a similar capacity, and ready to take on a new challenge in the world of Administration and Leadership? If you are highly detail oriented, enjoy administration, data entry, and working across departments to ensure smooth flow of activities, then this may be a great role for you.

As a Team Lead, you will manage a group of Administrators, for a company in the Trucking/Logistics sector.

Coastal Pacific Xpress is currently seeking a passionate and motivated
Team Lead, Administration, to join our winning team

WHO WE ARE:

Coastal Pacific Xpress is one of Canada's largest supply chain companies, providing transportation services and handling of temperature sensitive products throughout Canada and the United States.

Our customer base comprises of many of Canada's leading companies within a wide range of industries, and we proudly serve to provide integrated and customized solutions to array of logístical challenges.

ABOUT THE ROLE:

The Team Lead, Administration is responsible for directing daily and weekly workloads across the Administration Processing departments to achieve departmental and facility objectives.

This role is charged with the goal to effectively and efficiently manage the development and directions of the Administration Processing team to drive the growth of revenue, technical productivity, and promote high quality customer satisfaction.

Reporting into the Manager, Administration, your responsibilities include the following, but are not limited to:

Create and communicate daily team objectives
Lead daily Administration Processing team call
Attend daily Team Lead call
Review shared mailrooms throughout the day to ensure daily goals are being achieved
Review of daily reports for missing rates
Review of daily reports for missing fuel surcharge
Review of daily reports for missing shed pick up information
Compiling and reviewing report for wait time charge for store deliveries
Communicating with management at end of each day to advise if daily goals were not achieved
Reassignment of resources to ensure daily goals are achieved
Training

- planning new employee training as well as cross training in shared mailrooms of current employees

Review of sentinels in shared mailrooms for accuracy and communicating required changes to IT
Covering shared mailrooms in the event of sickness and vacation
Identifying process gaps and communicating with management to rectify
Respond to team questions regarding daily work issues

WHAT YOU BRING:

23 years' experience working in an FTL & LTL transportation environment, or Customer Service and Logistics/ Supply Chain industry
23 years' experience in a Team Lead role, in Supervisory capacity
Proven leadership abilities, ability to direct, mentor, and lead a team in achieving goals
Microsoft Office skills with an emphasis on Word, Excel and Outlook
Tech Savvy, ability to grasp new software; experience with TruckMate is an asset
Ability to type at least 50 WPM
Excellent customer service abilities with a natural desire to provide exceptional service and build strong team relationships
Proven ability to work in a fastpaced, deadline driven environment, with ability to adapt to changing needs
Detail oriented, with high level of accuracy
Proven analytical and problemsolving skills; ability to understand and identify issues and propose solutions in a timely fashion
Exceptional written and verbal communications skills
Dedicated to continuous improvement and ability to identify opportunities to increase efficiencies, workflow, and harmony amongst team
Approachable, positive demeanor with a handson and teamoriented work style
Takes initiative, possesses a cando attitude, with emphasis on being results oriented
High school diploma required, and additional postsecondary education a plus

WHAT WE OFFER:

Competitive salary
Exceptional organizational culture built on the pillars of high performance, collaboration, continuous improvement, and fun along the way
Dental Care
Vision Care
Extended Health Care, including STD & LTD
Pension
RRSP Matching
Employee Recognition and Rewards program
Opportunities for growth and development
And much more
CPX is committed to accommodating applicants with disabilities throughout the hiring process and will work with all applicants requesting accommodation at any stage of our process. If you require additional accommodations, please reach out to Taran Sandhu._