Customer Service Clerk - Richmond, Canada - Synagri

Synagri

Verified Company

Richmond, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Recognized for its superior quality products and services, but also for its incredible staff, Synagri is a thriving Quebec company working in the field of agricultural inputs for nearly 60 years.

Its 22 plants in Quebec and Ontario, as well as its 200 permanent employees (up to 350 employees during peak periods), clearly demonstrate its omnipresence in the market and its desire to help agricultural producers be more efficient.

1- SUMMARY OF THE POSITION:

This position involves tasks related to the production/administration of the plant.

2- SPECIFIC RESPONSIBILITIES

Assisting customers by phone, electronically or in person
Providing quality service that responds to the customers needs within the required timeframe
Managing the logistics for the plant example shipping and receiving products
Follow and update the inventory
Support and/or dispatch the deliveries
Any other related tasks
Assistance with any related clerical work

3- COMPETENCIES PROFILE

Education required:
High school completed.

Experience:
One (1) to two (2) years of experience in the administration domain. Experience with the software IT.

Profile sought:

Be receptive
Good verbal communication skill
Focused on customer service, respect
Being able to work in team
Punctuality.

Others:

Bilingualism written & oral an asset
Office skills (regarding the plant).

Trainings:

WHMIS
TDG (if needed)
Pesticides (if needed)
IT systems
First aid (if needed)

4- WORK CONDITIONS WORK ENVIRONMENT

Work schedule: Forty (40) hours a week. Must be available days, evenings and weekends. Must be available during the rush to work overtime.
Physical effort: Physical effort: Has to be able to lift 30kg if needed.
Physical environment: Office work, may be exposed to dust (temporary).

5- OHS-E