Digital Marketing, Client Project Manager - Toronto, Canada - CBTW Americas

CBTW Americas

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Salary:

Hi We're Kulin (pronounced Koo - lin), a digital marketing agency focused on helping build scalable strategies across all channels.

We are part of the CBTW group of global companies.

Together, we will build amazing apps and products, while ensuring our clients launch effectively in the market, better than ever before.

We are looking for an enthusiastic, relationship and task focused Account Manager who can help support our vast array of clients with drive, humour, responsibility, accountability and enthusiasm The role is responsible for managing client relationships and ensuring the timely and successful delivery of digital marketing projects within Kulin according to clients needs and objectives.

We're looking for someone who is ambitious, driven, organised, creative, and has the ability to work autonomously and within a team.

This is a full-time, remote position within Canada.

What You Will Do:

Act as a client advocate and manage internal communications throughout an accounts lifespan
Guide the onboarding process for new clients & ensure all departments are briefed
Working closely with the various departments, there will be the opportunity to help shape processes used throughout the organisation
Continuously have a pulse on all assigned clients while helping drive project growth, knowledge sharing, and point out escalation, resourcing/budget concerns, etc.
Work with internal teams to ensure the timely and successful delivery of solutions according to customer needs and objectives

Your Expertise:

Excellent communication skills with the ability to explain complex ideas in a clear and concise manner to external and internal stakeholders
Ability to work under pressure, meet tight deadlines and effectively manage shifting priorities
Ability to have a positive impact on your peers in terms of career development and personal growth
Ability to provide creative and novel solutions to challenging project and people issues
Proven track record as a selfstarter capable of working through ambiguity, roadblocks and highpressure scenarios
Firstclass written, verbal, and presentation skills
Experience implementing Agile project management methodologies
Experience developing requirements, use cases, user stories, etc
Excellent organisation and prioritisation
Team player

Bonus

Experience with ClickUp project management

Inclusion at CBTW:
CBTW is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodation and will work with you to meet your needs.

remote work