Direction Generale - Vancouver, BC, Canada - AFL Telecommunications, LLC

Description

This position plays a key role in organizational alignment, change management, recruitment/retention, employee relations, health and wellness, employee recognition, training, compensation, performance management, disability management, engagement, and internal communications.

In addition to leading the Human Resources team, the Executive Director demonstrates advanced skills in coaching, mediation, negotiation, and communication, as well as the ability to develop and maintain positive relationships with a variety of colleagues and stakeholders.

Provide coaching, support, and partnership to the Senior Leadership Team.
Human Resources & Organizational Development
Fosters a culture of service excellence in HR Services and optimizes the organizational structure to ensure consistent customer service from end to end
Develops an annual human resources business plan and associated budget for the organization and ensures its implementation
Develops and interprets human resources policies and procedures and ensures that they are applied consistently throughout the organization through situational analyses
Develops organizational performance management process and oversees the implementation of the organization's performance management process
Guides the development of the HR Management Team as a cohesive team to optimize the performance of the department and establishes HR as the valued partner for stakeholders across AFL (Canada)
evaluates, assesses and provides feedback on performance of direct reports
Ensure that the departmental budget is prepared in keeping with overall objectives and policies; Establishes key HR metrics and aligns with business drivers and outputs
develops implementation plans in collaboration with senior leaders and departmental leadership
Fosters change and develops positive employee relationships, providing effective communication and cohesive support to all levels of staff throughout ongoing transformations in organizational and business processes
Directs and leads internal training programs and designs relevant course materials in alignment with performance plans and organizational goals
provides appropriate training where necessary
Manages the Employee Engagement survey process and conducts data analysis and develops best practices in human resources policies and procedures
Works with senior team members on the up-skilling of line managers on HR processes to support the push back for the line managers to take more ownership on managing their team, thereby embedding a culture of line management accountability for their people
Strategizes, develops, and implements communication projects to engage, educate and inform AFL Employee's and internal audiences
Directs communication strategies for audiences in assigned area and edits and/or writes copies appropriate for the audience and the publications, letters, advertisements, audio/visual presentations, speeches and other communication programs
Leads the development and implementation of new and Employer of Choice programs and initiatives
Office Management and Administration
Directs office manager on tasks associated with effective office management.
Establishes budgets associated with maintaining a positive office environment.
Implements strategies to enhance the employee office experience.
Environmental Health and Safety / Disability Management
Works collaboratively with EHS members and contributes to the administration of EH&S program, compliance and policy development
Oversees the AFL's (STD/LTD) disability management and its' seamless integration of workers compensation return to work programs
Represents the employer in various HR related tribunals or similar, such as Canada Labour Code hearings, tribunals, Employment Standard matters, WCB appeals, and Human Rights tribunals
Provides advice to the organization on matters related to employment law, hiring and dismissal practices, compensation and all other human resources issues
Ensures AFL operates within the appropriate legal governance framework and takes responsibility for the identification of legal HR risks
Develops effective working relationships with government agencies that have legislative authority in the areas of employment equity, compliance, governance and compensation
Provides guidance and assistance with the formulation and implementation of an organization's information privacy policies and procedures in coordination with senior management and legal counsel

Collaborates with (internal and external) legal counsel, senior management, key departments and committees to ensure the organization maintains the appropriate privacy and confidentiality consent vehicles.

(i.e. authorization forms, information notices and materials reflecting current legal practices and requirements)
Oversees, directs, delivers or ensures delivery of initial privacy training and orientation to all employees, volunteers, professional staff, contractors, alliances, business associates and other appropriate third parties
Participates in the development, implementation, and ongoing compliance monitoring of business associate agreements to ensure all privacy concerns, requirements, and responsibilities are complied with
Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization's privacy policies and procedures
Performs initial and periodic privacy risk assessments and conducts related ongoing compliance monitoring
Community Engagement
Directs and implements AFL's community engagement strategy and tactics for the organization's community development and community engagement plan
Enters into partnerships with other entities when appropriate to meet community engagement goals
Participates in community-based planning initiatives to develop and implement a plan for leveraging AFL programs to advance community development efforts in targeted areas
Sets goals and metrics to ensure effective implementation of strategies
Builds relationships and partnerships with key community leaders and organizations to support the integration of employment equity initiatives and foster a workplace environment free of bias and the welcoming of designated groups
Personal Qualities
Leadership – Proven success in leading high performance teams, achieving results through others, and being a strong team player
Analytical Thinking - Exceptional ability to analyze data and utilize it to make sound business decision
Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations,
Relationship building skills – ability to work within a dynamic team setting and provide role model leadership to AFL workforce

Minimum 15 years of Senior HR experience preferably in a fast paced and customer focused environment including 10 years of managing multi-functional HR teams.

Strong knowledge of current HR Practices and local legislative requirements
Strong influencing relationships with different levels of management especially in performance management and development
Knowledge of current 'best practices' in all areas of HR including: employee feedback, leadership development, recognition, change management, and organizational design
Good strategic planning skills
Intermediate level skills with Microsoft Office
Normal office environment. Hybrid work model in the office a minimum of 3 days per week.
General hours of Monday through Friday 8:00am to 4:30pm. a valid passport is required at all time
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