Order Administrator - Victoria, Canada - Charter Telecom

Charter Telecom

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:

Order Administrator

About Charter:

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture then Charter is a place for you to look.

We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.

We are looking to add a driven, detail-oriented
Order Administrator to our team.

Key responsibilities will include, but are not limited to:

All aspects of order management, including processing customer orders, creating purchase orders. placing orders with suppliers, and creating and sending customer invoices
Coordinating with multiple teams for invoicing details
Sourcing products and services via established supply channels for customer orders and internal purchases
Updating of order details daily (SharePoint, Excel, Order Management Database)
Work with the sales teams to help accomplish various other daily administrative tasks
Working closely with vendors to resolve purchase related issues
Communicating order details with Charter's logistics team
Ensuring accuracy of data throughout all processes
Maintaining accurate database records
Recognizing discrepancies and working with related parties to resolve them
Working closely with multiple departments, customers, and suppliers
Various other related duties or projects as required

Required Qualifications:

Postsecondary education or equivalent experience
Proven accurate data entry, attention to detail, and organizational skills
Demonstrated excellent communication skills (written & verbal)
Strong team player
High level of commitment to customer service excellence
Highly organized (with both data, and high volumes of communication with Outlook)
Computer skills; able to quickly learn programs and adapt as needed
Sound knowledge of MS Office (Outlook, Excel, Word, SharePoint is a bonus)
Familiarity with databases is a bonus

Working Conditions: