Systems Administrator - Toronto, Canada - Travel Edge

Travel Edge

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Travel Edge is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors are at the core of everything we do and specialize in air, hotel, cruise, tours, and VIP travel, where our Corporate Travel Consultants are the experts in providing tailored, full-service travel management solutions to our business clients.

Responsibilities

Provisioning and configuration based on following technologies:
Citrix VDI
Nutanix virtualization
Cloud Telephony and Contact Centre
Microsoft Teams
Microsoft Intune and Autopilot
Full stack FortiNet
Microsoft 365, Azure AD, Citrix VDI
Implement and enforce cybersecurity measures to protect our systems and data.
Monitor network performance and troubleshoot issues to ensure seamless connectivity and maximum availability.
Collaborate with crossfunctional teams to implement and support IT solutions.
Conduct regular system audits to ensure compliance with security policies.
Remain current on emerging security concerns and establish process to manage critical patches, circulate advisories, and advocate and train on proper security practices.
Creating, maintaining, and updating documentation for projects and existing systems
Configure and manage VPN, QoS, firewall policies and VLANs Traffic monitoring and analytics such as packet capture analysis.
Develop and maintain installation and configuration procedures, and network related documentation.
Research and recommend innovative, preferably automated, approaches for system administration tasks.
Create and maintain documentation, standard operating procedures and policies.
Ensure high availability, scalability, redundancy, and security of network infrastructure.
Familiarity with MDM and corporate device management.
Setup of monitoring tools and playbooks for remediation.
Perform other duties as assigned.

NOTE:
This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Qualifications

Degree or diploma in Computer Science, Engineering, or a related discipline
710 years of relevant IT experience
Knowledge of security fundamentals and governance
Experience with hybrid, private and public cloud setups.
Strong background in cybersecurity practices and protocols.
Experience with various telephony/communications systems
Indepth knowledge of networking technologies and protocols.
Physical network connectors, media, and testing tools
Microsoft domain functionality and logging tools
Network Flow Analysis tools and protocols
Data Center Virtualization and Infrastructure technologies
Monitoring solutions both network and software
Excellent systems administration skills including troubleshooting Windows Servers, Linux Servers, patch management, high availability systems, database servers.

Nice-to-Have

Relevant certifications (e.g., CompTIA Security+, CISSP, MCSA) are a plus.

Attributes Required

Proven experience as a System Administrator with a focus on server and network management.
Proficient with server operating systems (Windows, Linux, etc.).
Familiarity with virtualization technologies (Nutanix, VMware, Hyper-V).
Excellent problemsolving and communication skills.
Willing and able to adapt to a changing environment, operating at times on the edge of acceptable risk threshold.
Deep attention to detail without losing focus of the bigger picture
Must provide clear and professional communication in all stakeholder interactions, prioritize work effectively and pursue issues through to successful resolution.
Demonstrate resourcefulness in troubleshooting and researching solutions independently
Take responsibility for seeing assignments through to completion and ensuring stakeholders are kept informed.
Maintain the highest level of fiduciary trust and ethical behavior in executing corporate business
Commitment to ongoing enhancement of technical and soft skills.
Has an automation first mindset to ensure scalability as the organization grows.

Cultural Fit

Thrives working in a technology and KPI driven organization
Able to thrive in an entrepreneurial environment
Highly functional in a fast paced, constantly changing workplace building plans through iterations from learning on what's working and not working
Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best.

Our team is made up of owners; people who are smart, low ego, and who are accountable for their results.

We all play a part in the success of the company and are proud of what we do.