Security Team Lead - Toronto, Canada - Paragon Security
Description
Why Paragon?
- Paragon Security, Canada's largest familyowned security company, is uniquely designed to ensure our guards succeed. Your success is our success.
Benefits:
- Competitive pay
- Career advancement opportunities
- Continuous support from a Career Centre representative to ensure success
- Life, Medical, Dental and Vision Insurance
- Company wide Recognition Program
- Overtime Pay
- On-Site parking
Position overview:
Role and Responsibilities:
- Reports directly to the ECM and to the Security Administrator
- Provides supervision of all contract security staff
- Ensure all the daily operation of the security team and directs all work, assignments, breaks and tasks
- Conducts Daily shift briefings
- Ensures that all security guards are licensed, uniformed, have all appropriate PPE and equipment Monitors their employee performance
- Reports all issues to CM and the Security Administrator
- Ensures all security guards complete their memo books and all incident reports by end of shift
- Reviews all security guard memo books and incident reports by the end of shift
- Completes daily shift brief by end of shift and attaches all incident reports to the brief
- Ensure all security guards complete Guard Tour Patrols
- Ensures security guards complete their responsibilities and tasks
- Provides leadership and guidance to staff during incidents and responds to all major incidents
- Ensure all weekly and monthly audits are complete
- Report all issues to the ECM and Security Administrators
- Reports all health & safety concerns to Security Administrators
- Serves the College community through excellent customer service skills
- Maintains confidentiality of sensitive issues
- Other duties as assigned
Minimum Requirements:
- Must be available to work full time, Monday to Friday (Morning or Evening shifts)
- Valid Ontario Security Guard License
- Minimum of 6 months of security experience in a leadership role
- Minimum of 1 year of security guard experience
- Strong customer service skills
- Demonstrated punctuality and reliability, tact and diplomacy
- Post-Secondary education in a Law Enforcement/Security program preferred
- Excellent verbal/written communication skills
- Client interview required with PowerPoint presentation
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