Personal Lines Damage Insurance Broker - Laval - Covalen

    Covalen
    Covalen Laval

    21 hours ago

    Full time
    Description

    We are looking for a Personal Lines Damage Insurance Broker-Service to join our team. We offer more than just a job: we create learning opportunities and exciting long-term career paths

    Responsibilities

    • Offer high-quality customer service and work in collaboration with all team members
    • Ensure customer retention
    • Perform risk analysis, assess needs and offer suitable products for renewals, modification requests and new business
    • Negotiate with several insurers
    • Ensure collection of accounts receivable
    • Follow up on recommendations issued by insurers
    • Assist clients with a claim, report it to insurers and follow up on it

    Requirements

    • Hold the title of personal lines insurance agent or broker and a valid license (AMF)
    • Have 2-3 years of experience in personal insurance (brokerage is an asset)
    • Excellent proficiency in MS Office software
    • Excellent knowledge of various insurer portals (Intact, L'Unique, Promutuel, Aviva, Chubb, etc.)
    • Excellent customer service skills
    • Bilingualism, French & English (oral, written, and comprehension) in order to ensure an inclusive customer experience to answer the large English‑speaking customers
    • Knowledge of Epic, Tarif Expert, and Tarif Expert software (an asset)
    • Strong sense of responsibility
    • Team player

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