Dispatcher - Administrator - Lindsay, Canada - Eastman Plumbing

Eastman Plumbing

Verified Company

Lindsay, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Eastman Plumbing has been providing quality service in everything we do since 2009. We are proud of our in-house team of experts as well as our professional contacts who will repair, renovate, or upgrade with exceptional skill and customer service. Eastman Plumbing is currently looking for a Dispatcher-Administrator to join our office and administration team.
This person is responsible for a variety of tasks while providing exceptional, professional customer service

Responsibilities

Dispatch:

Receive and book calls based on priority
Book estimates for both renovation and plumbing managers
Monitor technicians progress throughout the day
Work with parts department to ensure jobs are booked as soon as possible
Ensure followup appointments are booked in a timely manner

Accounts Receivable:

Export invoices and payments into Quickbooks while verifying that amounts match

Accounts Payable:

Scan and load all receipts into Quickbooks using Dext
Match receipts to transactions on all accounts in Quickbooks
Maintain and verify employee credit card receipts
Verify monthly vendor statements and invoices match

Payroll & HR:

Complete weekly payroll using Service Titan to generate timesheets and Quickbooks to process pay.
Input new employees into Quickbooks and Service Titan
Work with Operations Manager to onboard new employees including gathering information, building job offers, supplying uniforms, benefit enrollment etc

Social Media & Marketing:

Work with Operations Manager to create plan for marketing manager and gather required materials such as photographs

Performs other duties as assigned.

Experience & Education

Must be proficient on a computer
Experience using Quickbooks, Dext, Service Titan and/or similar software considered an asset
Must have excellent telephone communication skills
Dispatching experience is considered an asset
1+ years of experience in an office environment is considered an asset
Experience in plumbing or construction environment considered an asset

Employment Details

This position is fulltime with scheduled shifts Monday through Friday between the hours of 7:30am & 5:00pm
This position includes a benefit package
Wage Range: $2025 per hour based on experience

Job Types:
Full-time, Permanent

Salary:
$20.00-$25.00 per hour

Benefits: