IT Technician - Greater Toronto Area, Canada - DM Lyons Consulting

DM Lyons Consulting

Verified Company

Greater Toronto Area, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

_Salary $65-67K/year_

Position Overview:

Responsibilities:

Provide technical support and troubleshooting for hardware, software, and networkrelated issues.
Install, configure, and maintain servers, workstations, and network devices.
Manage and monitor network operations, including performance, security, and availability.
Implement and maintain backup and disaster recovery solutions.
Perform regular system updates, patches, and upgrades to ensure security and performance.
Manage user accounts, permissions, and access controls.
Evaluate and recommend IT solutions and technologies to meet business needs.
Collaborate with other IT team members to resolve complex technical issues.
Document IT procedures, configurations, and troubleshooting steps.
Train and mentor junior IT staff members.
Stay current with industry trends, best practices, and emerging technologies.
Participate in IT projects and initiatives as assigned.

Requirements:

Degree or Diploma in Computer Science, Information Technology, or related field (or equivalent work experience).
Proven experience as an IT Technician, with at least 45 years in IT or network administration.
Strong technical skills in networking, systems administration, and IT infrastructure.
Proficiency in Windows operating systems. Proficiency in Mac is good to have.
Experience with virtualization technologies (e.g., VMware, Hyper-V).
Experience with setting up Windows server 2019 or latest, IIS, and ADA policies
Experience with Microsoft 365 environment, Sharepoint, Entra ID, Intune, Azure AD, Group Policy
Solid understanding of TCP/IP networking, DNS, DHCP, and VPN.
Experience in VLAN and Firewall deployments.
Knowledge of cybersecurity best practices and tools.
Excellent problemsolving and troubleshooting skills.
Strong communication and interpersonal abilities.
Ability to work independently and collaboratively in a fastpaced environment.

Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Systems Engineer) are a plus.