Customer Service Representative/supervisor - Hamilton, Canada - Kantor LTD

Description

Kantor Currency Exchange is looking to hire a
full-time Customer Service Representative / Supervisor. Kantor currently provides currency exchange, money transfer and crypto exchange services to our customers. We are looking for a motivated individual that will ensure the highest standards of customer service and will keep the workplace tidy and organized.

As the majority of our customers have Ukrainian or Eastern European background, the knowledge of Ukrainian or Polish language is an asset.

• Excellent communication and customer service skills.
• Multitasking and time management skills.
• Ability to work as a part of busy team.
• Previous experience in financial services field is an asset.
• Valid driver's license and a vehicle is an asset.

Major responsibilities will be:

• Providing superior service to customers.
• Assisting customers with any questions or issues that arise.
• Promoting Kantor services to customers.
• Overseeing and supervising the work of tellers.
• Running a till and keeping track of foreign currencies in stock.
• Keeping daily transaction receipts and reports in a wellorganized order.
• Keeping track of office supplies and ordering them when needed.
• Keeping the workplace neat, clean and organized.
• Performing other duties as assigned by management.

Job Types:
Full-time, Permanent


Benefits:

• Casual dress
• Dental care
• Extended health care
• Onsite parking
• Vision care

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (preferred)

Language:

• English (preferred)
• Ukrainian (preferred)
• Polish (preferred)

Work Location:
One location