Mental Health Specialist - Toronto, Canada - Lundbeck
Description
We are currently looking for a qualified Sales Representative specialized in mental health for the Toronto North & area territory.
This is a permanent full-time job, reporting to the Regional Business Manager, Mood Disorders.
The Mental Health Specialist is part of a regional team that is highly effective, motivated, innovative and enthusiastic to achieve sales objectives for Lundbeck Canada.
Achievement of Sales objectives (50%)
- Achieve territory sales objectives for Lundbeck promoted products in Psychiatry.
- Implement territory plan of action, including field call activities as established by the sales and marketing teams for each defined cycle.
- Fully understand and promote Lundbeck psychiatry and partnered products and services to hospitals, clinics, and healthcare providers, using sales cycle promotional material in an efficient, professional and compliant manner.
- Build and maintain relations with clients (doctors, nurses, and business partners); identify their needs; inform them about Lundbeck's highquality products.
- Stay abreast of competing products and scientific developments for psychiatry products.
Business Planning (25%)
- In accordance with the sales function plan and the Regional Business Manager, develop and revisit regularly a territory business plan and implement key tactics to maximize selling efforts, optimize growth opportunities and achieve sales.
- Leverage different communication channels to have most efficient access to HCP (face to face and virtual).
- Manage field budget adequately to optimize reach and targeted customer interaction.
- Execute tailored call preparation and call review process in alignment with the Lundbeck selling model in order to move customers along the adoption ladder.
- Use the sales and performance report system (KPIs) to optimize performance across the territory.
- Continuously gather insights in territory through interactions with customers and adapt tactics accordingly.
- Collaborate with sales team members and other departments including marketing, training, business effectiveness and medical teams
- Attend company meetings and main industry conventions
Medical Communication and Education Activities (20%)
- Effectively implement needsbased, certified programs (CHEs) and other learning activities (OLAs) as per cycle plan of action and followup to optimize impact.
- Work closely with the Medical Science Liaison and Medical Education teams to identify educational opportunities and develop advocacy in territory.
- Ensure compliance and respect for ethical rules in all learning activities implemented with customers.
Administration and Corporate Compliance (5%)
- Update and maintain the key customer target list.
- Use the CRM (Customer Relations Management System) to ensure that field activities are captured and documented.
- Use of the company's expense reporting system in a timely manner.
- Comply with Lundbeck Canada processes and satisfy business needs in a cost efficient and timely manner.
- Always stay updated on and abide by Lundbeck Canada's legal and compliance procedures.
Position Qualifications:
- Bachelor's degree in life sciences or business administration
- A minimum of 2 year of sales experience, ideally in the Canadian pharmaceutical industry
- Experience in the CNS field and/or working with psychiatrists an asset
- Strong business acumen and analytical skills
- Bilingualism in English and French an asset (required for Quebec's position)
- Familiar with the use of technology (ie: iPad, apps, etc.) including proficiency with Microsoft products (Word, Excel, etc.); experience with the use of technologies to access HCP an asset
Working conditions
- Regular Office hours: Yes
- Evening/Weekend commitments: No
- We are strongly committed to promoting equity, diversity and inclusion within our community._
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