Student Navigator- Mamidosewin Centre - Ottawa, Canada - Algonquin College

Algonquin College

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department:
Mamidosewin Centre (Eric Johnston)

Position Type:
Student

Salary Range:
$15.66-$40.00-Hourly

Scheduled Weekly Hours:
10

Anticipated Start Date:
October 09, 2023

Length of Contract:
3 month

Posting Information

Posting Closing Date:
September 18, 2023

Please note:
jobs are posted until 12:01 am on the job closing date.

Job Description:

Reporting to the Manager, Mamidosewin Centre, the role of the Student Navigator is to provide a welcoming atmosphere and positive experience in the Mamidosewin Centre.

Duties and Responsibilities:

The student will provide excellent customer and technical service assistance to faculty, students, and staff;
Provide support at The Mamidosewin Centre desk;
Provides campus tours to students, parents, and influencers of incoming students;
Directs students to services and supports across campus in order to acclimate into the college and classroom;
Completes firstlevel orientation to students of the Brightspace platform;
Inputs data for statistical reports on services and supports provided to incoming students;
Answers student inquiries about the college experience, and student engagement opportunities;
Timely and relevant referrals to internal resources. Provides warm handovers to these services particularly the Aboriginal Counsellor and Centre for Accessible Learning;
Collaborates with other college departments on behalf of the student to resolve various challenges;
Represent the Mamidosewin Centre at Open Houses and other collegewide events;
May provide support to all operations and maintenance areas that can only be performed by students;
Assist staff with the completion of routine duties;
Follow all College safety protocols while working on college property;
Perform all other duties as assigned.

Required Qualifications:

Current Algonquin College students that will be registered for the Fall 2023 and Winter 2024 terms
Up to six (6) months of practical experience, in customer service;
Interest in indigenous culture and practices;
Willing to gain practical experience in customer service;
Excellent written and verbal communication skills;
Confident in the ability to present relevant information to students;
Able to respond to various inquiries;
Comfortable working independently and in groups;
Willing to work in a collaborative environment;
Creative thinking and the confidence to use it.
Position is required from September 2023 to December 2023, with the possibility of extension throughout future semesters and the summer while enrolled at Algonquin College.
Scheduled hours will vary depending on the applicant's timetable up to a maximum of 15 hours per week;
The anticipated start date for this position will be the week of October 9th, Please include your class timetable with either your resume or cover letter.
Position is paid at $15.66/hr
Only available to current students of Algonquin College

This position requires regular on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

Scheduled Weekly Hours:
10 to 15 hours per week (depending on fund availability in each month)