Group Room Coordinator - Enoch, Canada - River Cree Resort & Casino

River Cree Resort & Casino

Verified Company

Enoch, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:
Troubleshoot system interfaces and balance group reservation blocks in appropriate hotel systems as needed.

Responsibilities:

Accurately manage, input, and update all group blocks and group reservations.
Build group rates in reservation systems and ensure proper flow.
Basic entry for concerts in Delphi Hotel and Catering System
Advanced usage of HMS Property Management System
Advance usage of TravelClick Reservation System
Run daily, weekly, and monthly reports (group cutoff, pickup numbers, hotel statistics, forecasts etc.)
Attendance Recording & Filing for Reservations Team as needed.
All other duties as assigned
To look out for the safety of yourself, coworkers and to follow all Health and Safety requirements in the workplace.
Follow and serve according to Reservations standards for all services provided.

Qualifications:

High School diploma or equivalent. A college degree preferred
Must have prior hotel front desk or reservations experience
One to two years of applicable onthejob experience
Proficient in

Microsoft Applications:
word, excel, power point and outlook

Ability to verbally communicate effectively with guests and coworkers.
Be able to clearly express oneself verbally in the English Language using good grammar, vocabulary, eye contact and a friendly voice inflection.
Proven knowledge of proper serving etiquette.

The ability to work a flexible schedule, which may include days, nights and weekends, based on business levels.

WE OFFER
-
A competitive wage and excellent benefits.

Shuttle service from West Edmonton location.
All associates participate in our "Circle of Service" program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management