COO / Head of Execution – Operations & Leadership Systems - Ottawa, Ontario
1 month ago
Job summary
We're hiring a COO-shaped operator who is as comfortable enforcing standards as they are building systems.This is a role for someone who understands that clarity discipline and accountability are what allow a business to scale.
Your Mandate You will own leadership accountability systems GM scorecards and review cadence escalation thresholds and consequences enforcement when standards slip hiring and removal decisions operational simplification and margin protection franchise discipline through structure and visibility execution and leadership discipline across current locations and future out-of-town markets including Toronto beyond Authority Expectations You will have real authority not symbolic responsibility That includes disciplinary action hiring firing stepping in temporarily when leadership gaps appear redesigning roles and systems Decisiveness is valued over perfection The Right Profile You've likely run multi-unit operations enforced standards under pressure been responsible for decisions others avoided This is not culture-only role strategy-only COO seat HR-adjacent position Compensation Base: $80 000 – $100 000 CAD Bonus Up to $40 000 CAD Equity considered after 12 months for exceptional performance
Job description
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