Head of Office Management - Montréal, Canada - Moving Picture Company
Description
Company Description
Moving Picture Company (MPC) is a global VFX studio with decades of storytelling experience across the feature film and episodic industries, with award-winning highlights including The Lion King, 1917, The Mandalorian, and Wandavision.
Part of the Technicolor Creative Studios network, MPC continues to lead the visual arts industry, building authentic and long-lasting connections with audiences across screens worldwide.
Job Description:
Studio Operations Management:
- Represent the Operations team in local Senior Management Team and leadership meetings
- Oversee Staff support, ad hoc requests, and budget
- Ensure process creation & documentation to maintain a standard for daytoday studio management
- Align all Operations teams to support operational processes across sites (Montreal and Toronto) and TCS brands in Montreal
- Mikros, MPC and Technicolor Games
- Supervises the Office Manager, Receptionist, Orientation Coordinator, Executive Assistant and PO Processor
- Manages Visitor coordination and approval
- Responsible for Studio tours upon request
- Manages Client services:
- Coordination with client side to facilitate a smooth visit
- Facilities coordination:
- Coordinate with the the systems team for desk setup and hardware specifications
- Calendar bookings
- Coordinate with the production team
- The primary point of contact for client requests during their visit
- Supervision of Lead Runner in client support during visit
- Food & beverage runs
- Reservations
- Appointment bookings
- Manages Studio merchandise inventory and orders
- Budget approval
- Inventory management
- Approvals and orders
- Administrative support for employee engagement activities and events organized by Internal Communications and Culture Manager
- Oversee purchase order administration with the Office Coordinator:
- Operational POs
- Facilities POs
- Production outsourcing POs
- Engagement POs and payments
- Operations approver in the Coupa approval chain
- Statement Report approver for MPC corporate credit card
- Oversee food & beverage services with the Office Manager & Runners Team:
- OT meal process implementation
- Daily OT meal execution
- Runners Team
- Weekly food & beverage inventory
- Weekly food & beverage orders
- Ad hoc food & beverage requests
- Work with the procurement team to review food & beverage vendors
Facilities Support:
- Coordinate with the facilities team for general studio maintenance
- Studio improvement projects:
- Capex budget proposals
- Budget management for Capex projects
- Project management with facilities manager
Launch/Manage TCS Café Project:
- Operational setup and process creation/documentation
- Recruitment café team
- Training and implementation of café processes and schedules
- Operational budget management
- Work with Employee Engagement and Culture Manager to support event planning in the café space
- Work with the Office Manager and Runners Team to help with regular studio services in the café space
Employee Onboarding and Induction - with Orientation Coordinator and HR:
- Oversee employee onboarding and induction with the Orientation Coordinator, HR, and Infrastructure Operations
- Onboarding project management before employees start date:
- Desk assignment
- Account credential assignment
- Hardware assignment
- Induction coordination in the first week
- Studio tour
- Branded induction
- Documentation of firstweek plans for managers, trainers, and other stakeholders
- Regular employee support during first month
- General employee experience support
- New Starters Hub SharePoint:
- Documentation of Technicolor policies and procedures for starters
- Montreal city guide
- Studio Operations guide
Infrastructure Operations Support:
- Fixed asset inventory support
- Shipping and receiving coordination
- Hardware packing
Environmental Health and Safety:
- Member of environmental health and safety committee
- Covid19 safety and security measures
- Contingency plan administration
- Monthly H&S walkthrough
- Manage action items for the the H&S committee
- Integrating TC Games into the H&S structure
Business Continuity Management
- Ensure that Business Continuity Plan is up to date
- Run tabletop exercises to ensure that our contingency plans are effective
Content Security Management
- Security Council Chair and Management Security Lead on client security audits
- Physical and content security audits with clients
- Internal security training
- Raise and manage Significant Business Incidents
- Ensure that remediations are actioned by the appropriate parties and completed
- Yearly security budget
Qualifications:
- Selfmotivated
- Strong team leader
- Organized and efficient
- Strong communication skills, oral and written
- Strong problemsolving skills
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