Settlement Information Specialist - Oakville, Canada - Centre for Skills Development

Centre for Skills Development

Verified Company

Oakville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Embark on a Bright Future with Centre for Skills Development
Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training & immigrant services, skilled trades training and literacy upgrading.

Providing people with opportunities to build a better future and making a positive impact on peoples' lives is integral to the business of Centre for Skills.

For more information, visit:

The Opportunity

Job Number:405**
Job Title: Settlement Information Specialist (Mandarin Speaking)

Department:
Language Training & Settlement Services (LTSS)

Locations:
Hybrid / Oakville

Start Date:
December 2023

Hours of Work:
Full-time (35 hours/week)

Schedule:
Monday to Friday, 8:30am - 4:30pm

Reports To:
Settlement Coordinator
The
Settlement Information Specialist provides one-to-one meetings with newcomer clients to establish and support an individual's settlement action plan.

As an important resource for clients, it is critical that the
Settlement Information Specialist remain up-to-date on current settlement resources, community and government services.

The
Settlement Information Specialist conducts one-to-one needs assessments and information sessions targeting clients' needs. Develops and facilitates group information sessions and presentations on topics related to settlement and community engagement.

The
Settlement Information Specialist liaises with Language Instructors, Newcomer Support Coach, Newcomer Community Connections Specialists, Employment Specialists and Coordinators to ensure that all services offered in the settlement services are current and appropriate for client needs.

These are your responsibilities:

Conduct needs assessment of clients to determine their needs and the supports that are appropriate for each individual client through the use of a settlement plan
Provide noninterventional, culturally sensitive counselling and support to clients, while maintaining professional boundaries and scope of practice
Assist clients with specific settlement needs to resources relating to economic, social, cultural, educational, health, recreational, and other services that contribute to the initial and ongoing settlement of the client
Identify immediate, short, medium and longterm settlement needs (goals) of the newcomers and devise settlement plan based on the assessment and client's needs
Input data into appropriate database, maintain required program records, and submit reports as requested by the Coordinator
Complete weekly and monthly narrative, success stories and statistical reporting of client services with accuracy and in a timely manner
Provide clients with adequate resources to aid in their transition, such as referrals related to crisis intervention, counseling services or referrals for translation services
If applicable, provide Commissioner of Oath services on behalf of Centre for Skills as it relates to supporting newcomers with their settlement plans
Provide clients with information and referrals to appropriate internal and external services
Develop, update and facilitate internal and external group presentations and 11 information sessions on various settlement related topics
Share best practices with settlement team, acting as the team's resource by staying uptodate on trends
Monitor client progress and follow up with clients if needed to address any updates to their settlement plan
Handle client files in a confidential manner and in accordance with relevant privacy legislation, funder and Centre for Skills guidelines
Conduct internet basedresearch from reliable sources on settlement topics to client needs, personal and professional knowledge
Seek out and participate in learning opportunities and professional development related to working with newcomer populations, and share the knowledge gained with the team
Represent the team at networking events and partnership meeting tables
Participate in crossdepartments program and projects. Participate in crosstraining opportunities as needed
Attend and participate in staff, department, and other meetings as required
Meet the minimum target numbers stipulated by the funder and internal strategic goals
At times, work flexible schedule to meet with clients at different Centre for Skills sites, approved itinerant locations, and evening classes; and,
Contribute to creating and maintaining a positive and supportive work environment