Team Support Coordinator - Edmonton, Canada - Advantage Refrigeration Inc

Advantage Refrigeration Inc

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About us
Advantage Refrigeration Inc is a small business in Edmonton, AB T6E 4N8.

We are professional, agile, autonomous, and our goal is to Identify and resolve complex problems in the most practical way.

Our work environment includes:

Growth opportunities
Relaxed atmosphere
Company perks

Company Overview:
At Advantage, we specialize in premier maintenance for refrigeration and HVAC systems in commercial buildings across the Edmonton area. As trailblazers in our industry, we are committed to excellence in every facet of our operations.

We seek not only to serve our clients but to engage deeply with our community and uphold the highest standards of integrity and accountability.

Job Description:

Are you ready to dive into a whirlwind of tasks with the precision of a seasoned acrobat? We are on the hunt for a Team Support Coordinator who thrives in handling a kaleidoscope of duties with a meticulous eye and a can-do attitude.

This role is perfect for someone who isn't afraid to tackle complex problems, especially within our existing software systems, and who possesses an almost supernatural attention to detail.

Responsibilities:

Safety Oversight:

Take charge of our comprehensive safety program to ensure workplace and project safety compliance at all times.

Maintenance Supervision:

Oversee the maintenance program for refrigeration and HVAC systems, ensuring all equipment in commercial buildings across the Edmonton area is maintained to the highest standards and functions optimally.

Project Compliance:

Act as the compliance watchdog for technical projects, ensuring all projects are completed on time and meet specified guidelines.

Vehicle Management:

Manage vehicle upkeep, including regular maintenance and insurance matters.

Cross-trained Tasks:

Answering Phones
Dispatching technicians
Client Invoicing
Entering Payables
Accounts receivable collection
Reading technical job reports for compliance
Creating estimates for jobs
Issuing Pos and ordering parts
Special projects required for the office
Creating policies, procedures, and processes
Daily/weekly reporting of scorecard metrics
Follow up with client satisfaction and job compliance
Client onboarding
Updating client profiles

Month End Tasks:

Tech paperwork
Assist bookkeepers

Qualifications:
Proven ability to solve intricate problems and adapt to varying task demands.

Exceptional organizational skills and a high level of attention to detail.

Strong commitment to timely and accurate results.

Excellent communication skills and the ability to manage multiple priorities.

Experience in administrative roles or similar, preferably in a technical or maintenance environment.

A strong passion for people, over-communicating, and maintaining qualifications through ongoing education.

What We Offer:
A dynamic work environment where no two days are the same.

A supportive team that values hard work, precision, and community engagement.

Opportunities for personal and professional growth.

Benefits: