Operations Assistant - Metro Vancouver Regional District, Canada - Coast Mountain Bus Company Ltd

Coast Mountain Bus Company Ltd
Coast Mountain Bus Company Ltd
Verified Company
Metro Vancouver Regional District, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Marketing Statement:


As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC's Top Employers, we're committed to providing an innovative, healthy, and engaging workforce.

This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.


We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day.

Metro Vancouver relies on us, and we take that as a point of pride.


Responsibilities:


Performs a variety of administrative and clerical duties to support the Operations Manager and Supervisors at the various transit Centre's.

Researches customer communications, complaints, and commendations (COMMS) to trace and identify employees.

Enters and updates Accident and Incident reports/logs and forwards to appropriate department for investigation.

Maintains and updates various systems, enters operator information, employee file and belongings transfers, changes of status and personal information.

Researches and coordinates claim tracers and codes red light tickets to forward to the appropriate department.

Coordinates uniforms for Conventional and Community Shuttle Operators.

Maintains and balances Petty Cash and corporate credit card receipts.


Qualifications:


Completion of Grade 12 supplemented by related courses in administration, word processing, database and spreadsheet software and the use of web-based systems.


Requires one (1) year previous experience in an office environment with general administration duties, and the ability to work independently to research and record employee information from a variety of sources.

A further period of up to six (6) months in the position is required to gain knowledge of operations, policies and procedures, and to become familiar with various systems, forms, research and investigative tools.

This includes gaining a working knowledge of the UNIFOR collective agreement.


Other Information:


Recruitment Process:

An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process.

A standard interview format will be used including general, scenario and behavioural descriptive interview questions.


Work Schedule:

37.5 hours per week.

This is a full-time temporary position for approximately eighteen (18) months.


Work Designation:

Resident

This position works predominately on-site.


Rate of Pay:

Salary $4,690 - $5,628 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility. Focus on your development through training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.


How to Apply:


Posting Date:
August 31, 2023


Closing Date:
September 8, 2023

Please note that only those short listed will be contacted.


Equal Employment Opportunity:


Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region.

We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
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