Manager, Performance - Montréal, Canada - Canadian National Railway

Canadian National Railway

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At CN, everyday brings new and exciting challenges.

You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The Procurement and Supply Management (P&SM) department ensures internal stakeholders have the appropriate products and services to deliver customer needs.

P&SM manages the complete supply chain and relationship with CN's suppliers. The Performance Team has the mission to support the P&SM department to meet its strategic objectives.

Its members work to improve departmental efficiency by leading projects, developing key capabilities and indicators, standardizing processes, providing training and coaching, and overseeing the department governance.

The Manager, Performance is responsible for overseeing and leading a team of analysts. The incumbent coordinates and manages a portfolio of programs and mandates under the responsibility of the Performance Team. The incumbent acts as an influencer and facilitator for strategic discussions within the department. In addition, the role ensures the development of strategic capabilities such as data analytics, process management and continuous improvement.

The Manager, Performance plays a role in the definition of departmental goals and the disciplined tracking of key performance indicators.

In many aspects, this position acts as a change catalyst within the department by challenging the status quo, proposing valuable initiatives and managing changes and transitions.

Main Responsibilities

Lead and Manage the Performance Team

Lead the definition and planning of team objectives and mandates, and readjust the plan based on P&SM priorities
Determine the team's focus and capacity allocation based on the opportunity pipeline, the department's objectives and priority changes
Coordinate efforts and leverage synergies by understanding links between projects and mandates
Manage and support team members in the execution of projects and tasks
Coach team members to build technical skills and to improve efficiency in delivery

Enable Strategic Planning

Support the P&SM leadership team in strategic planning and measurement (e.g. reviews, strategic discussions, goals and measures definition)
Lead the communication of strategic plans through specific events and continuous efforts
Act as an advisor in gathering benchmarks, research and studies to feed department leadership discussions
Ensure the alignment of ongoing projects and initiatives with departmental targets and objectives

Build and Sustain Performance Capabilities

Lead efforts to define and implement the department's program management practices to ensure alignment, prioritization and execution of critical efforts
Lead the delivery of the departmental analytics roadmap, including the capture and prioritization of opportunities, the development and roll out of new data tools/platforms, the education of stakeholders on analytics practices and the improvement of selfservice analytics adoption
Lead the definition and tracking of departmental key performance indicators, including supporting other teams to compile data, measures and reports
Lead the sustainment and improvement of the department's processes, including managing crossfunctional initiatives
Lead the roll out and sustainment of a lean management system by being a lean leader role model and coaching others in developing similar skills

Support Reporting Requirements

Act as a key contributor for preparing departmental communications such as executive and board level reporting
Coordinate reporting efforts as per the needs of internal stakeholders (e.g., DJSI response to Supply Chain questions)
Lead the execution of various executive governance committees

Working Conditions
The role has standard working conditions in an office environment. A business casual dress code is required.

Requirements:

Experience
Performance Management

Minimum 7 years of relevant experience in process management, data analytics, strategic planning and/or sustainable procurement
Minimum 3 years of experience in similar roles including management consulting, performance management and continuous improvement

Education/Certification/Designation

Bachelor's Degree in Administration, Management, Supply Chain, Engineering, or equivalent
Master's Degree in Business Administration (MBA)
Certification in continuous improvement methodologies
Certification in Project Management
Certification in Program Management
Any designation for these above would be consid