Receptionist - Physiotherapy Clinic - Whistler, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Receptionist - Physiotherapy Clinic Whistler, BC**As Canada's largest physiotherapy company,
Lifemark is passionate about enriching the health of Canadians through movement. This is at the heart of everything we do, and we are seeking a Casual Part Time
Receptionist/ Care Coordinator who shares this same philosophy.

The
Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources.

This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

Location: 4370 Lorimer Rd Unit 339, Whistler, BC V8E 1A6

Status:
Full Time/ Part Time

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient's medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multitask
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset
Ability to work on a flexible schedule
Someone who can commit to work on Mondays, Tuesdays, and potentially other shifts
Need to be a resident of Whistler