Manager Stakeholder Relations - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 41948

Job Category:
Communications & Marketing

Division & Section:
Parks, Forestry & Recreation, PFR Client & Business Services

Work Location:
City Hall, 100 Queen St W, Toronto, ON M5H 2N2

Job Type & Duration:
Temporary, Full-Time, 18 month vacancy

Salary:
$112, $144,200.00, Wage Grade 7.5

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open:1

Posting Period: 01-Nov-2023 to 15-Nov-2023

Reporting to the General Manager, Parks, Forestry and Recreation, you will provide senior-level strategic advice and operational support to the General Manager's office and its senior management team.

You'll be responsible for developing a response and strategies to address complex issues for the division, initiating pro-active communication plans that build public confidence in division services, liaise with SPEC to respond to media inquiries, provide support inter-divisional reporting and updates to the Deputy City Managers' Office lead all staff engagement initiatives, develop internal communication channels and collaborate on Council and constituent relationship matters and priorities.

developing the division's agenda for Committees and Council, managing relationships with elected officials.

A highly skilled and articulate communicator, you'll represent the division at a variety of project, community consultation, partnership and Committee meetings as you cultivate effective and collaborative working relationships with the division's management team, staff from other divisions and external stakeholders, serve as divisional spokesperson, provide direction on media relations for the division, and spearhead all communication strategy and stakeholder relations activities for the division on behalf of the General Manager.

You've acquired excellent senior-level management skills, and you'll leverage these as you provide guidance and develop briefing notes, policy documents, reports and other materials for presentation to senior management and a variety of committees, lead on-going strategic planning and the development of city-wide service direction, and provide leadership and strategic advice to coordinate events, activities and milestones across the division.

As a

Manager, Stakeholder Relations & Issues Management, you'll develop, review and implement internal communication and staff engagement plans as you manage the day-to-day activities of all assigned staff including the scheduling, assigning and reviewing of work, and oversee the stakeholder relations & issues management team. Developing and administering the unit's annual budget, you'll ensure appropriate action is taken to control expenditures within approved budget limitations by analyzing financial data.

This integral role will also call upon you to review, evaluate and recommend the overall scheduling of projects to the division's senior management team, ensure compliance with Collective Agreements, procedures, guidelines and City bylaws, and provide project management support and leadership within the branch as a member of the work team internally and externally.

Ready to respond to emergency and priority situations by anticipating problems and making insightful decisions, you'll work to ensure quality customer service by providing the most timely, cost-effective and optimum delivery of services, and ensure the quality of work and all communications are of the highest standard and comply with corporate and divisional policies.

Assisting the General Manager and Senior Leadership Team on a wide variety of key strategic projects and divisional priorities, you'll also prepare strategic analysis reports for the General Manager, maintain a high level of knowledge on a broad spectrum of social, mobile and digital technologies and tools, and research and monitor the effectiveness of public engagement through digital media to evaluate the impact of social media programs.

Key

Qualifications:

Among the strengths you bring to the role of

Manager, Stakeholder Relations and Issues Management will be the following key qualifications:

Post-secondary education in Communications, Marketing, Public Relations, Journalism or a related field or an approved equivalent combination of education and related experience.
Extensive management or seniorlevel communications, issues management and media relations experience in a large public sector organization or corporation.
Considerable experience leading, motivating, coaching, developing teams and building effective relationships internally and externally.
Experience planning, developing and writing a broad range of materials including reports, briefing notes, strategic documents, articles.

Your stellar track record has honed your excellent strategic, analytical and conceptual thinking skills coupled with the capacity to understand complex operating and policy issues, eva