Bilingual Disability Claims Analyst - Mississauga, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Bilingual Disability Claims Analyst

What is the opportunity?

What will you do?

Responsible for the examination of disability claims utilizing a multidisciplinary claim management model to:
Ensure objective, fair and thorough claim adjudication
Comply with practices and procedures and regulatory requirements
Provide the highest level of customer service and manage reputational risk
Develop and implement claims management on an assigned caseload of files
Meet KPI's on all levels in order to maintain service standards within the team
Given the very sensitive nature of the information gathered in the adjudication process, extreme care must be exercised in the handling of a claim in order to guard against any breach of confidentiality
Creatively manage relationships with claimants

What will you need to be successful?

Proven ability to multitask and balance multiple goals and priorities
Ability to recognize and communicate trends and indicators
Ability to think outside the box to propose solutions
Strong ability to articulate a position both verbally and in written communication
Proven ability to be flexible and adapt to changing business needs
Must be fluently bilingual in both French and English, written and spoken to be considered for this position

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to do challenging work and to take on progressively greater accountabilities
Opportunities to building close relationships with clients

Job Summary

Address:

MISSISSAUGA, Ontario, Canada

City:

CAN-ON-MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Insurance

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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