No more applications are being accepted for this job
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
user support technician - Brampton, Canada - 10960918 CANADA INC.
