Tour Operator Supervisor - Markham, Canada - NGH Tours

NGH Tours

Verified Company

Markham, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you like to travel? Join us and plan the best tour for everyone

Here is some of your duty as Tour operator:
Booking and research on hotels about large/small group room blockage.

Contact, arrange and book with tour coach bus company.

Contact, assist and assign duties to Tour guides.

Research and design tour itinerary as a group.

Assist passengers to satisfy their travel requirement (such as travel visa, online check-in, etc)

Requirements:

At least 3 Years of experience in Tour Operation is mandatory.
Fluent in spoken and written English. Knowledge of Chinese (Mandarin and Cantonese) is a strong asset.
Strong communication skills and market awareness.
Exceptional customer service skills.
Proficiency working with Excel.
Communications. Ongoing communications with guide and operations management team - Creating Trip manifests (Guest Details)
Office Management. Proficiency with Gmail, Google Docs and Microsoft office, etc.

We will provide training if you have no experience:)

天馬旅遊加拿大(集團)公司成立于1989年,是多倫多綜合實力最強的華人旅遊集團公司。總部及分店分別設立于萬錦市、多倫多市、士嘉寶區、北約克區、密西沙加市,並繼續在未來增加更多的分店,更好地服務來自各地的客人。公司的旅遊部(包括出境遊、入境遊和包團遊)、郵輪部、機票部,電子商務部及巴士公司,多年來爲顧客精心策劃各類旅遊服務,倍受各界人士賞識,成爲多倫多最著名的旅行社之壹。天馬旅遊經營北美巴士旅遊團,南美、歐洲、亞洲、非洲飛機團,及近年開展的中國境內旅遊團和越來越受華人歡迎的豪華郵輪團。在2010年,天馬旅遊成爲加拿大首批指定接待中國公民旅遊的"中國ADS旅行團指定接待旅行社",接待了由中國國家旅遊局副局長杜江先生爲團長的首個"中國官方ADS赴加旅行團"; 2010年6月,受中國政府委托全面接待安排在多倫多召開的20國首腦會議(G20)胡錦濤主席中國政府代表團在多倫多開會期間的交通事務,得到了中國政府駐多倫多總領事館專門給天馬旅行社的表揚感謝信(感謝信見榮譽資質附件)。憑借多年的組團經驗和壹直以來"以客爲尊"的精神,天馬旅遊各旅行團均以當地著名旅遊景點爲中心,行程安排精彩豐富,專業導遊及領隊都能說標准流利的國語、粵語和英語,並有高度責任感,使團友能真正獲得"賓至如歸"的感覺,對旅遊景點留下深刻印象。

Salary:
$17.00-$23.00 per hour

Benefits: