Service Administrator - Richmond Hill, Canada - Staffix Professional Staffing

Staffix Professional Staffing
Staffix Professional Staffing
Verified Company
Richmond Hill, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Our client, in the Healthcare industry, is looking for a Service Support Administrator to join their team. Your role as a Service Support Administrator is to support our Field Technicians.


Responsibilities:


  • Contract renewals, data maintenance and corrections
  • Processing invoices and credits, including error resolution
  • Monitoring and activating agreements
  • Establish & maintain maintenance schedules, including assigning technicians
  • Customer Service requests and PO's
  • Maintain data integrity (contracts, equipment, invoices, service requests)

Qualifications:


  • Bilingual (English & French)
  • 2+ years' experience in customer service or accounting (experience with contracts)
  • Strong analytical and problem solver
  • Microsoft Office (Word, Excel)
  • Experience with contract software, CRM systems, Oracle/Siebel preferred

The Offer:

- $50-55K + Bonus

  • Full Benefits (health, dental, life, RRSP match)
  • 3 weeks of vacation
  • Hybrid 2 days in office

Job Types:
Full-time, Permanent


Salary:
$50,000.00-$55,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application question(s):

  • Are you bilingual?
  • What is your salary expectation?

Experience:


  • Customer service: 2 years (preferred)

Work Location:
Hybrid remote in Richmond Hill, ON
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