Ecommerce Manager - Vancouver, Canada - OAK+FORT

OAK+FORT

Verified Company

Vancouver, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections.

Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated.

An ever-evolving point of view, joy in self-expression, and quality are central to our contemporary philosophy.

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RESPONSIBILITIES

Accountable for achieving topside sales plans, conversion goals, usability performance targets and corporate objectives;
Responsible for improving and driving product findability and digital content processes across multiple categories;
Develop digital merchandising strategies and processes that support our eCommerce strategic goals;
Oversee merchandising, copy writing, photo editing, ensuring timely production of merchandise related content with accountability for complete and accurate listings and product findability;
Conceptualize, prioritize and establish editorial strategies/best practices and partner with marketing, creative and photography teams to ensure they are built in alignment with company objectives and budgets;
Develop overall online strategy by performing in depth analysis of sales and customer behavior, using data to drive business recommendations;
Partner with business leadership teams to both influence, gain alignment and measure performance against our growth strategies;
Act as digital merchandising lead for Tech related site enhancements and initiatives and ensure updates are communicated out to the business;
Work with product planning and supply chain teams to build inventory plans that support our growth and item level demand;
Partner with buying teams to build tailored assortments for the online business, including special onlineonly buys and exclusive categories;
Perform ongoing analysis of the business, providing insights to the merchant team and surfacing new ways to drive sales that feed into our seasonal buy processes;
Manage the business inseason and make recommendations or revisions to site navigation, experience or site content;
Oversee site merchandising processes to ensure timely live date of taxonomy updates, onsite search rules, and content;
Works with an Omnichannel mindset of growing our customer base that shops across both channels, included the analysis and understanding of BOPIS;
Partner with Client Experience to develop recommendations to address usability and findability issues, reducing friction and increasing conversion;
Manage, mentor and develop team for future growth within the department and organization;
Strong working knowledge in site analytics tools (Google Analytics);
Other projects and tasks as assigned

REQUIREMENTS

Leadership abilities to define problems, collect data, establish facts and draw valid conclusions to complex problems
A creative and courageous A/B tester that has been through multiple site rebuilds and redesigns
Creative eye for design and UX/UI
Strong analytical skills, strong experience interpreting test results and drawing conclusions
Understanding of retail business practices and principles
Proven leadership of eCommerce projects & operational teams
Experience with utilizing eCommerce technology including, but not limited to Content Management Systems, Payments, Order Management, Fulfillment, Catalog, Online Marketplaces
Demonstrates strong problemsolving skills, and analytical thinking
Has exceptional written and verbal communication skills
Has the ability to liaise with different departments and multiple business disciplines
Connects with OAK + FORT aesthetic

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