Client Executive - Toronto, Canada - Hashmap

Hashmap

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID:242907

We are currently seeking a Client Executive (Remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Lead multiple accounts revenue & gross margin growth, targeting $525M depending on level
Actively collaborate with Sales to hunt for new accounts, targeting 110 new logos depending on level
Leverage Sales support, ensure clear GTM messaging across accounts
Ensure strong client relationships, CSAT, business value realization
Set client expectations around the value company will deliver and manage the team to exceed those expectations
Actively lead, coach & support matrixed delivery teams on accounts
Groom delivery and client partner talent to scale accounts as appropriate
Actively participate in SLT & other matrix support & improvement efforts
Lead and deliver all programs successfully for customer engagements
Effectively position company as the client's partner for defining and delivering innovative technology solutions at the speed of a startup
Manage team expectations and delivery related escalations; Build key talent and leadership within the engagement teams
Drive adherence to the company's Delivery Process as part of standard delivery management

Basic Qualifications:

4+ years' experience in consulting or IT services industries sales
4+ years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries.
4+ years of experience leading and managing teams to successful outcomes

Preferred Skills:

Must be able to resolve issues and manage escalations within engagement teams and directly with the client
Ability to engage and build relations with senior leadership at Fortune 500 organizations. Client Partner must be able to drive and lead business discussions with domain solutions support from practice managers
Strong skills in managing P&L for an organization
Excellent communication to communicate at all levels and presentation skills
Strong networking skills
Attributes include strategic thinking, teamwork, ability to influence, strong analytical and problemsolving skills, a high level of professionalism and strong attention to detail
Metrics used to evaluate performance as a Client Partner:
Revenue growth
Account margin
Total revenue target between $5M $25M (to be achieved over a period of years)
Customer satisfaction as defined by referenceable clients who actively provide referrals

LI-SGA

About NTT DATA Services
**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._