Cage Supervisor - Halifax, Canada - Casino Nova Scotia

Casino Nova Scotia

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a
Cage Supervisor

Do you like to have
fun at work? As Atlantic Canada's top entertainment destination, we are all about
fun Walk through our doors and
feel the energy Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit.

When you join Casino Nova Scotia, you are joining a team that is
proud of our people,
our business and our community.

As leaders in the hospitality and entertainment industry,
we credit our success to our people.

So, come on down, show us your
energy and let the
fun begin

Position Summary

The Cage Shift Supervisor is responsible for overseeing and monitoring daily operations and functions of the Casino Cage and Count Room.

In the absence of a Cage Shift Manager, the Cage Shift Supervisor assumes responsibility of the shift. S/he is collaborative, excels at multi-tasking and displays exceptional communication and interpersonal skills.

The Cage Shift Supervisor will motivate, will lead by example, will provide a learning environment, and will ensure adherence to all policies and procedures.

Job Duties

Responsible for the daily overseeing and monitoring of all functions of the Casino Cage including the Main Bank, Employee Services, Chip Bank, Front Windows and Count Room;
Trains, schedules and evaluates Cage Cashiers and Count Room Attendants, and regularly provides feedback;
Ensures that the Cage and Count Room is in compliance with Provincial Gaming Regulations and Casino Nova Scotia Internal Controls, policies and procedures;
Promotes outstanding customer relations and creates a positive and safe working environment that will enhance productivity and service;
Performs administrative duties as required in a supervisory capacity, including the preparation and implementation of procedures;
Assists in establishing, implementing and auditing controls of policies and safekeeping controls for the Cage;
Finds ways to
Play; you are serious about work, without being serious in your demeanor;
Other duties as assigned including Guest Services;

-
Chooses to make everyday a great day;

Stays focused in order to
Be there; and
Delivers an exceptional entertainment experience to internal and external guests to ensure you
Make their day.

Minimum Qualifications

A good fit for the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude
Minimum Grade 12 or equivalent is required
NSAGD certification as a Cage Cashier is required upon hiring
Minimum one year supervisory experience in an operational environment required
Must demonstrate an understanding of the importance of compliance with policies and procedures, as well as adherence to internal controls
Demonstrated ability to motivate a team
Demonstrates excellent Customer Service skills, has the ability to promote excellent guest service, and build and maintain respectful departmental and interdepartmental relationships
We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process._

Job Types:
Full-time, Permanent

Benefits: