Business Results Coordinator - Markham, Canada - SE Health

SE Health

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

***: In consultation with the SDC management, this role is responsible for supporting the monitoring and development of business needs. The Business Results Coordinator will work collaboratively with the front line staff, Service Coordinators, and Supervisors/Directors to achieve optimal business results and maximize scheduling efficiencies. The BRC is also responsible to assist with streamline workflow where possible and establish efficient and effective, coordination of client care. To assist where the business needs are warranted

POSITION RESPONSIBILITIES:

Process Improvement & SOP

Lead root cause analysis on operational issues and provide continuous improvement solutions
Research and identify best practices, and work collaboratively with internal teams to implement evidence based processes/practices, including reengineering and standardization of process.

Lost Revenue Coordination

Minimize lost revenue cash flow by ensuring APR submission guidelines are being met
Work with front line staff and supervisors to maintain a good working relationship, and address gaps in knowledge around lost revenue, and communicate changes.

Data Analysis/Intelligence

Utilizing BI and internal systems to do trending and root cause analysis)
Monitor and report on Key Performance Indicators using various reporting programs.
Prepare weekly reporting measures and upload to the various designated folders
Participate in assessing the need for recruitment of new staff in collaboration with the Supervisors, Directors, and Regional Directors based on data results
Provide consulting with SDC members Field staff, coordinators, Supervisors/Directors projected business needs and program navigation.
Carry out adhoc analysis as required

Scheduling/Documentation/Ordering and Invoicing

Ensure the electronic system in accordance with the scheduling standard practices and procedures, are up to date at all times.
Other duties as assigned

QUALIFICATIONS:

35 years of equivalent experience is preferred
Proficiency in Procura is strongly preferred
Prior scheduling experience is strongly preferred
Proficient in MS Office and BI is preferred
Highly developed research, analytical, planning and problem solving skills.
Ability to work with mínimal supervision and to interact with all organization levels
Ability to work well with others in a team environment
Ability to deal with multiple tasks and meet deadlines
Flexible availability to meet business needs

About us:

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, inclusing recommendations from the World Health Organization, Government of Canada, and federal ad provincial health authorities.

Our top priority is the health and safety of our clients, their families and our staff.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health,
SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.

Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.