Inside Sales Representative - Hamilton, Canada - Samuel, Son & Co., Limited

Sophia Lee

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Sophia Lee

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Description

KEY RESPONSIBILITES:


  • Develop product and operational knowledge of Samuel, Son & Co., Limited.
  • Train with our sales team and attend all job related training sessions.
  • Develop knowledge of all applicable Samuel facilities.
  • Provide backup coverage for the other Inside Sales Representatives.
  • Maintain ongoing contact with customers and promote exemplary customer service.
  • Work as a part of the Automotive Spot-Sales team.
  • Work with our Technical Service team to register parts for newly received business.
  • Enter and track all open orders.
  • Develop a strong understanding of automotive grade metals.
  • Develop an understanding of the costing / quoting breakdown.
  • Stay current on market activity and trends to optimize profitability through market opportunities.
  • Build trust and relationships with new and existing customers.
  • Research and develop new leads.
  • Work with the automotive sales team to build optimal setups to reduce costs.
  • Locate material on the spotmarket to satisfy future requirements and opportunities.
  • Manage account activity and status.
  • Work with various departments to ensure timely execution and delivery.
  • Generate quotations and supply product information to satisfy customer needs in a timely manner.
  • Provide solutions to customer inquiries.
  • Develop strong relationships internally and externally.
  • Initiate a sales career development plan.

Qualifications:


  • Postsecondary education, preferably in Marketing & Sales or Business Administration.
  • Desire to learn.
  • High energy and initiative.
  • Excellent customer service skills.
  • Able to work independently or in a team environment.
  • Outstanding organizational, interpersonal and communication skills.
  • Strong attention to detail.
  • Able to work under time constraints and adapt to change.
  • Automotive Metals experience is an asset.
  • D365 experience is an asset

Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match

Schedule:

  • Monday to Friday

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