General Manager - Hamilton, Ontario
3 weeks ago
Responsibilities: Community Environment: Most importantly, foster a welcoming, friendly and warm environment for all members. Team Building: Source interview and hire team members establishing strong cohesive teams Management Oversight Directly manage the team set weekly schedules assign responsibilities to ensure smooth operations Training Standards With support oversee maintain training standards coaching developing team members to enhance sales performance Development Coaching Consistently develop coach team members providing training on employment policies practices Staff Meetings Goals Conduct staff meetings set goals energize the team around daily weekly monthly objectives Business Growth Drive business profitability inspire the team to achieve daily weekly monthly objectives Member Retention Ensure timely resolution of member concerns retention is a key priority KPI Monitoring Monitor staff performance through scoreboards ensuring KPI standards are met or exceeded Facility Maintenance Maintain clean facility with equipment operating at optimal levels Payroll Scheduling Manage employee payroll scheduling ensuring adequate staffing levels at all times Product Service Knowledge Possess comprehensive understanding of all offerings amenities equipment utilization Compliance Accuracy Ensure monitor compliance with all policies procedures maintaining accuracy in operations Inventory Management Monitor club inventory ensure timely restocking Who You Are Experience fitness environment Service-oriented management experience Ownership mentality Growth mindset Basic criminal background check will be required as part of hiring process This is to ensure safe secure environment for employees members.
Job description
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