Service Associate - Winnipeg, Canada - Seven Oaks General Hospital
Description
Requisition ID: 330182
Position Number:
Posting End Date:
Feb 2, 2023
City:
Winnipeg
Site:
Seven Oaks General Hospital
Work Location:
Seven Oaks General Hospital
Department / Unit:
WI Membership Operations
Job Stream:
Non-Clinical
Union:
CUPE
Anticipated Start Date - End Date: 02/03/ /06/2023
Reason for Term:
Other Leave
FTE: 1.00
Anticipated Shift:
Days;Evenings;Weekends
Daily Hours Worked: 8.00
Annual Base Hours: 1950
Salary:
$17.970, $18.509, $19.066, $19.636, $20.224, $20.830
- Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care._
Position Overview:
Experience:
- Experience working with membership computer software preferred; basic computer skills essential.
- Previous experience answering phones and responding to customer inquiries in a reception desk setting preferred; experience answering phones in a customer service setting is essential.
- Minimum 1 year experience in a sales based customer service setting preferred.
- Leadership experience would be an asset.
Education (Degree/Diploma/Certificate):
- Grade XI, required.
Certification/Licensure/Registration:
- Not Applicable
Qualifications and Skills:
- Strong communications skills, with a good command of the English language.
- Ability to multitask in a fastpaced environment
- Flexibility and independence in assessing situations and making effective decisions.
- Ability to deal effectively with conflict is essential.
- A friendly and outgoing personality that supports a customer service setting.
- Provide a positive, friendly, and welcoming environment for members and visitors.
Physical Requirements:
- Good physical health to meet the demands of the position (standing for lengthy periods of time, lifting/moving tables and stacks of chairs, approximately 35 lbs).
- Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT._ _The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services._
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