Customer Service Manager - Brantford, Canada - Empire Communities

Empire Communities

Verified Company

Brantford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Creating Communities Beyond the Home.

We are one of North America's largest private homebuilders, with locations in Ontario, Texas, Georgia, the Carolinas and Tennessee. Our vision is to continue to grow, innovate and Create Experiences That Matter for both homeowners and our team.

There is no set path at Empire; we offer you the opportunity to grow in ways you never imagined. Your experiences at Empire will take you where you want to grow.

We're Hiring a Customer Service Manager (Low Rise Tarion Warranty Program)

If you're passionate about delivering exceptional customer experiences and leading teams, we want you to join us As the Customer Service Manager, you'll oversee the warranty service program for our Wyndfield and Riverland communities, ensuring homeowners receive top-notch service throughout the warranty period.

What You'll Do:

Lead and manage our warranty service program for your assigned communities, ensuring exceptional customer experiences.
Inspire and guide a talented team to deliver on service repairs and warranty items promptly.
Collaborate with homeowners, trade partners, and internal teams to exceed expectations at every touchpoint.

What You'll Bring:

5+ years of experience managing Tarion Warranty Program in low rise residential construction.
Proven leadership skills and a passion for developing highperforming teams.
A customercentric mindset with a passion for exceeding expectations.

Why Join Empire Communities?

Collaborate with industry leaders and make a difference in our communities
Enjoy competitive benefits and compensation, including The Employee Home Ownership Program