Auto Body Shop Appraiser/estimator - Edmonton, Canada - Kingsway Toyota

Description

Kingsway Toyota Body Shop, located at Street is looking to acquire an experienced AUTO BODYSHOP APPRAISER/ESTIMATOR immediately It is a busy west end collision centre and has multiple DRPs.

We are looking for a team oriented individual with experience and a positive attitude. If you are looking for a great career or a positive change, we have a tremendous opportunity for you. This is an excellent chance to either get started or advance your career in the automotive business.

• Benefit package for full time employees
• Great hours 8:00 5:00 Monday to Friday
• Fast paced work environment
• Paid training and development
• Medical and dental coverage available after probation period

If you are highly motivated and have a proven track record, and you believe in quality and pride in a job well done - We Want You

The successful applicant must have a valid driver's license.

The Auto Body Shop Appraiser helps ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work.

He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.


DUTIES AND RESPONSIBILITIES:
The following is a representative list of the duties and responsibilities associated with this position:

• Estimating through the Mitchell and Audatex Estimating Systems
• Digital Imaging Processing
• Providing excellent customer service to internal and external customers at all times.
• Promoting an understanding of, and strong commitment to client satisfaction.
• Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
• Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
• Identifying additional service sales opportunities and obtaining client agreement to purchase.
• Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
• Continually monitoring work progress to assure timely completion.
• Inspecting and testing work to assure quality and completeness.
• Prepares estimates for repair work according to dealership, insurance company, and industry standards
• Oversees delivery of repairs and manages customer expectations
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
• Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.
• Adhere to all company policies, procedures and safety standards outlined in the employee handbook
• Perform other duties as assigned

QUALIFICATIONS

• Minimum two years' experience on the Mitchell and Audatex Estimating Systems
• Must be familiar with the Digital Imaging Process
• High school diploma or GED required; some post high school education or training preferred
• Minimum two years' of relevant experience
• Excellent customer service focus
• Excellent computer and Microsoft Office skills
• Excellent communication skills, verbal and written
• Knowledge of automotive servicing or repair highly desired

Salary

*Negotiable Based on Experience


Work Location:
In person